Sonny (Paige) Britton
Charlotte ,MI
Summary
A Dynamic leader,
With an all around heart of compassion for the hearts and well being of people and for the communities in this world. I’ve been fashioned and molded through life experiences and circumstances, as well as years of education in studies and skills that apply to this role. I’ve put whole
Heart towards life enriching purpose for those in my midst with enthusiastically devoting my time, knowledge, and skills to better serve the community in times of tragedy and need as well as times in giving freely, and charity. I’ve been priveledge to be mentored and work alongside some well known people in humanitarian efforts as well as in staff training and development across diverse environments, religions, etc. I’ve grown to be all around adaptable and have personally vowed to ensure every life brought to me, that im dedicated
To meeting every heart, uniquely and individually, and ensuring a fresh new start. To the lowest of lows and the Highest places I’ve been through almost anything you can imagine that i believe it’s prepared me for now and seasons to come to help others out of where i once was. Nothing brings me greater joy than walking and working in purpose and this I’ve known to always be my
Calling. Most that know me, know I have been the girl no one wanted to being homeless for many seasons, living in several shelters, in many U.S. states, to overcoming Traumas, abuse of all kinds and using it all for the good. I’ve made
The choice not only share my story, but use it for eternal purpose to help others out of where i once found myself.
Overview
3
3
years of professional experience
Work History
Assitant-lead Manager
Cottage Inn
Charlotte, MI
10.2024 - Current
- Manages and motivates employees to be productive and engage in work.
- Remaining dependable- on call for days off, open availability, meeting immediate need and successfully aiding any unpredictable work circumstances.
- Accomplished multiple tasks within established timeframes.
- Maintaining professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server/ Team Leader
Natures Table
Orlando, FL
02.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple stations simultaneously without compromising service quality.
- Providing service to guests and regular customers beyond expectations, ensuring friendly, fast, quality service, and freshly hand crafted food and beverages..
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Entrusted with key access to make sure cash till and cash are handled efficientlly and accurately before closing shifts.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Exceeded daily beyond work expectations helping assist managers with daily food prep, handling guest complaints, and ensuring proper care for catering events.
- Upholding high level of integrity, overcoming any work obstacles with a good attitude.
Assistant Manager
Dunkin' Donuts
Orlando, FL
06.2022 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Indivually and corporately creating hand crafted food and beverages daily to meet the needs and desires of city clientele and visiting guests.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintaining integrity for buisness and other team workers to ensure success within the district and country branch stores.
Education
Bachelors Of Science (N/A) Accrued 133 Credits - Psychology, Social Work, Minor in French Studies
Ferris State University
Big Rapids, MIGeneral Studies -
Charlotte High School
Charlotte, MI05.2009
Skills
- Compassionate
- Woman of strong faith and integrity
- Receptive, eager, and willingness to successfully overcome all potential obstacles
- Strong interpersonal skills
- Philomath, always wanting to learn and grow so I can better serve, lead, and help best serve every client
- Highly Adaptable
- Dependable
- Multifaceted able to learn anything put in front of me
- Determined to accomplish all before me and ensure longevity and success in the lives in my midst
- Strong listener
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving, I find great joy in helping people set goals and accomplish their Vision
- Crisis intervention
- Staff management
- Staff training and development, in many settings as well as multicultural
- Heart for the nations, love learning new languages and I do learn them fast
References
1. Rachel knight/ Paula white- cain
(813)-245-3814
Rjkjoy@gmail.com
-Paula white ministries/City of Destiny/StoryLife church (apopka, Florida)(Mentor-pastor-friend)
-Attended and served community outreaches/ relief efforts(may 2022-October 2024) over 500 hours.
2. Linda Woods - saginaw rescue mission director of women’s shelter
(989)752-6051 (saginaw, Michigan)
Linda@r3monline.org
- Lived and served in the shelter in 2021-2022. Community service, was apart and successfully completed „impact program.” Devoted personal time to community service within and around the shelter.
3.Krista Taylor- saginaw rescue mission case manager
989-718-4300
Kristaylor51007@gmail.com
Timeline
Assitant-lead Manager
Cottage Inn
10.2024 - Current
Server/ Team Leader
Natures Table
02.2023 - 10.2024
Assistant Manager
Dunkin' Donuts
06.2022 - 02.2023
Bachelors Of Science (N/A) Accrued 133 Credits - Psychology, Social Work, Minor in French Studies
Ferris State University
General Studies -
Charlotte High School