Vanessa Berenice Sandate Estrada
Seattle
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assitant
Dr. Omri Touboul
09.2016 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Dr. Robert Thompson
03.2021 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Patient Representative
Roosevelt Vision Clinic
01.2023 - 12.2023
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Facilitated communication between patients, families, and medical professionals for optimal care coordination.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Improved patient retention rates by maintaining strong relationships through regular followups.
- Educated patients on healthcare policies and procedures, promoting adherence to treatment plans.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Medical Assistant
Dr. Emily Larmore Cooper
01.2024 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
High School Diploma -
Shorecrest High School
Shoreline, WA06.2009
Medical Assistant Associate - Health Sciences
PIMA Medical School
Seattle08.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Clinical Documentation
- Direct Patient Care
- Phlebotomy
- Data Entry
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Medical supply inventory
- Fluent in Spanish
- Trustworthy companion
- Adaptable
- Patient Relations
- OB/GYN procedures
- Professional Bedside Manner
Timeline
Medical Assistant
Dr. Emily Larmore Cooper
01.2024 - 06.2024
Patient Representative
Roosevelt Vision Clinic
01.2023 - 12.2023
Medical Assistant
Dr. Robert Thompson
03.2021 - 10.2022
Medical Assitant
Dr. Omri Touboul
09.2016 - 04.2020
High School Diploma -
Shorecrest High School
Medical Assistant Associate - Health Sciences
PIMA Medical School
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