Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SONSEERHAY COPELAND

Norfolk,VA

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Care Aid

Chesapeake
01.2022 - Current
  • Assist clients with daily activities
  • Assist with bathing, changing clothes
  • Reminding clients to take medication
  • Assist with house duties.

Manager Trainee

DTLR
Virginia Beach, VA
09.2019 - 12.2022
  • Greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Ticket, arrange and display merchandise to promote sales.

Grand Furniture - SALES PROFESSIONAL

Chesapeake
03.2018 - 09.2019
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Prepare sales slips or sales contracts for customers using in-store credit.

Foot Locker - ASSISTANT MANAGER

Virginia Beach
06.2010 - 01.2018
  • Performing opening and closing of the location procedures, to include opening and closing cash registers and making deposits
  • Directing and supervising employees engaged in sales and inventory-taking
  • Providing customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Education

CCMA -

Tidewater Community College
Virginia Beach, VA
11.2023

CPT -

Tidewater Community College
Virginia Beach, VA
02-2023

High School Diploma -

Booker T Washington High School
Norfolk, VA
06-2008

Skills

  • Microsoft word and Excel
  • Management and leadership
  • Time Management
  • Sales and Marketing
  • Customer and personal service

Certification

  • Phlebotomy Certification - P2G6C9Q3
  • Medical Assistant Certification - R2L5N4Q9

Timeline

Personal Care Aid

01.2022 - Current

Manager Trainee

DTLR
09.2019 - 12.2022

Grand Furniture - SALES PROFESSIONAL

03.2018 - 09.2019

Foot Locker - ASSISTANT MANAGER

06.2010 - 01.2018

CCMA -

Tidewater Community College

CPT -

Tidewater Community College

High School Diploma -

Booker T Washington High School

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SONSEERHAY COPELAND