Sonya Beach
Stanton,MI
Summary
Highly-motivated and team-oriented employee with desire to grow and take on new challenges. Strong work ethic, and exceptional interpersonal skills. Detail-oriented and well-trained in excellent interpersonal, organizational and communication skills developed over 8 years at Montcalm Community College. Driven to increase patron satisfaction while maintaining team efficiency and staying on top of daily demands.
Overview
9
9
years of professional experience
Work History
Library Monitor
Montcalm Community College
Sidney, MI
08.2015 - Current
- Assisted with programs such as One Book One County, MCC Reads, Night Against Procrastination, Sharing and Caring, Welcome Week and more.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Book Appointments for the Writing Center and Math Center.
- Scanned documents into OneDrive for the archives.
- Opened and closed library during specified hours and secured library equipment.
- Kept record of numbers for Library tours, programs and more.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Kept watchful eye on front desk to encourage protected library environment.
- Assisted patrons in regards to library's computer system and gave instructions for logging onto printing system.
- Oversaw photocopiers, scanners and computers and instructed patrons in proper use.
- Prepared books by covering them so they can be put out for staff and student use.
- Helped patrons (staff, students and community members) with obtaining photo ID's and Library cards.
Education
Bachelor of Social Work - Social Work
Central Michigan University
Mount Pleasant, MI05-2013
Associate of Applied Science - General Studies
Montcalm Community College
SidneySkills
- Event Planning
- Library Services
- Organization
- Interacting with the public
Timeline
Library Monitor
Montcalm Community College
08.2015 - Current
Bachelor of Social Work - Social Work
Central Michigan University
Associate of Applied Science - General Studies
Montcalm Community College
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