Sonya Dorsey
Fresno,CA
Summary
Results-driven grocery shopper with proven expertise at Vons Grocery Store, excelling in barcode scanning and customer service. Demonstrated attention to detail by ensuring product quality and effectively prioritizing orders, leading to enhanced customer satisfaction and streamlined operations. Committed to delivering exceptional service while maintaining high standards in online order processing.
Overview
27
27
years of professional experience
Work History
Grocery Shopper
Vons Grocery Store
Fresno, CA
08.2026 - Current
- Selected groceries accurately using handheld device and store order system
- Checked product quality, freshness, and expiration dates before bagging items
- Substituted out-of-stock items with approved alternatives to fulfill customer orders
- Organized shopping carts and totes to protect fragile and chilled products
Grocery Shopper
Walmart
Sanger, CA
01.2026 - 09.2026
- Communicated order changes and item availability clearly with customers
- Maintained efficient pacing while navigating store aisles and department locations
- Packed groceries securely to prevent damage during pickup and delivery
- Followed food safety and store procedures while handling refrigerated and frozen items
Shift Supervisor
Rite-Aid Pharmacy
Fresno, CA
01.2000 - 09.2025
- Supervised store associates during shifts, ensuring smooth front-end operations and prompt customer support.
- Managed cash handling, register accuracy, and safe reconciliation procedures during opening and closing.
- Coordinated merchandising, stocking, and recovery tasks to maintain organized sales floor presentation.
- Resolved customer concerns quickly while supporting pharmacy and front-store service standards.
Education
High School Diploma -
Fresno High School
Skills
- Bagging proficiency
- Barcode scanning
- Customer service
- Attention to detail
- Verbal and written communication
- Online order processing
- Prioritizing orders
- Product knowledge
Timeline
Grocery Shopper
Vons Grocery Store
08.2026 - Current
Grocery Shopper
Walmart
01.2026 - 09.2026
Shift Supervisor
Rite-Aid Pharmacy
01.2000 - 09.2025
High School Diploma -
Fresno High School