Dedicated cleaning professional with extensive experience at Rest Haven Funeral Home, excelling in maintaining high hygiene standards and enhancing client satisfaction. Proven expertise in cleaning and sanitizing, coupled with excellent communication skills. Successfully implemented effective cleaning protocols, resulting in improved sanitation practices and a healthier environment for all.
Overview
35
35
years of professional experience
Work History
Janitor
Rest Haven Funeral Home
Hagerstown, MD
05.2020 - Current
Maintained cleanliness and hygiene standards throughout facility.
Managed waste disposal processes to uphold safety regulations.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Implemented effective cleaning protocols that enhanced overall sanitation practices.
Cleaning Technician
Patton Building Services
Martinsburg, WV
09.2012 - 10.2023
Conducted routine inspections to identify areas requiring additional attention or maintenance.
Collaborated with team members to ensure timely completion of cleaning tasks
Assisted in training new staff on proper cleaning techniques and operational procedures.
Maintained inventory of cleaning supplies, reporting shortages to management promptly.
Enhanced client satisfaction by addressing specific cleaning requests and concerns efficiently.
Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Safeguarded property integrity by careful handling of client belongings during the cleaning process.
Swept floors, removed debris and returned equipment to proper areas at end of each shift.
Assisted in training new team members on company protocols and best practices for exceptional service delivery.
Provided excellent service by addressing client concerns promptly and professionally.
Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Maintained cleanliness standards in specialized facilities such as healthcare centers or educational institutions.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Supervised supplies in inventory and submitted reorder requests.
Cleaning Technician
Varsity
Martinsburg, WV
08.2016 - 03.2019
Cleaned bank facilities.
Childcare Provider
Self
Nashville, TN
09.2007 - 09.2012
Supervised daily activities to ensure safety and well-being of children.
Developed engaging lesson plans that promoted learning through play.
Communicated effectively with parents regarding children's progress and needs.
Implemented behavior management strategies to foster positive interactions among children.
Maintained cleanliness and organization of play areas and equipment.
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Introduced children to educational games and activities to boost learning.
Utilized positive reinforcement techniques to encourage good behavior.
Provided emotional support and guidance to children during difficult times.
Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Assisted in potty training and other daily hygiene activities to support child development.
Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
Improved children's physical health with daily outdoor play and exercise routines.
Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
Monitored children's activities to verify safety and wellbeing.
Read stories, sang songs and facilitated creative play.
Sous Chef
Vitalli’s
Edgewood, MD
07.1994 - 10.1997
Assisted in menu planning and development, ensuring seasonal ingredients were utilized effectively.
Prepared high-quality dishes following recipes and presentation standards established by head chef.
Oversaw kitchen operations during service, coordinating staff to maintain efficiency and quality.
Trained junior kitchen staff on cooking techniques, safety protocols, and equipment usage.
Monitored food safety compliance, ensuring all health regulations were strictly followed in the kitchen.
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.
Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
Line Cook
Macgregors Meat & Seafood
Havre De Grace, MD
05.1991 - 09.1994
Prepared high-quality seafood and meat dishes following established recipes and standards.
Ensured kitchen cleanliness and compliance with health regulations through diligent sanitation practices.
Collaborated with team members to streamline food preparation processes, enhancing kitchen efficiency.
Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
Operated kitchen equipment safely and effectively, maintaining optimal functionality for food preparation tasks.
Demonstrated adaptability by quickly learning new cooking techniques and menu items as needed.
Supported training of new staff on kitchen procedures, safety protocols, and food handling best practices.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.