Sonya Fray
York,PA
Summary
Reliable Manager demonstrating high level of initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Looking to expand my job / skill experience.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Robburitos manager/key holder
Robburitos
York, Pa
01.2024 - Current
- Supervised daily operations and staff. Making sure the day runs smoothly without issues.
- Managed inventory and weekly food/ disposable orders.
- Trained team members on food safety and customer service standards.
- Dealing with difficult or upset customers, finding a compromise or solution to fix the situation.
- Managing labor and making sure the schedule is in order.
Wearhouse worker
Pink recycling
York, Pa
01.2023 - 01.2024
- Long hours standing
- Lifting heavy products or lifts regularly
- Ensuring product satisfaction and quality control
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
Hostess / busser
Hawks club
York, Pa
01.2022 - 01.2023
- Greeted and seated guests while ensuring smooth flow of restaurant operations.
- Managed reservation system to optimize seating arrangements and guest experiences.
- Provided menus and informed guests about daily specials and promotions.
- Insuring tables were cleaned quickly and well
- Assisted in training new staff on hostess procedures and customer service standards.
- Monitored dining area cleanliness and organized tables for efficient service turnover.
- Greeted guests warmly upon arrival, seating them promptly. Building relationships with returning guests.
Education
Serv Safe Certified / Food Handler Certified - Culinary Arts
York Technical Highschool
York, Pa 01.2020 - 01.2024
Skills
- Drivers licence (3 years experience with a clean record)
- Inventory management
- Staff supervision
- Customer service
- Food safety training
- Cleanliness
- Very eager and always willing to learn new skills
- Dependable
- Friendly and works well with other people
Thank you
- For taking the time to consider me for this position.
Timeline
Robburitos manager/key holder
Robburitos
01.2024 - Current
Wearhouse worker
Pink recycling
01.2023 - 01.2024
Hostess / busser
Hawks club
01.2022 - 01.2023
Serv Safe Certified / Food Handler Certified - Culinary Arts
York Technical Highschool
01.2020 - 01.2024