Sonya Hilliard
Summary
Detail-oriented and calm professional with strong communication and multitasking skills. Experienced in handling high-volume calls, coordinating schedules and maintaining accurate records. Able to stay focused under pressure while providing reliable support.
Overview
5
5
years of professional experience
Work History
Security Dispatcher
Our Lady Of The Lake Hospital
12.2022 - Current
- Monitored security cameras and alarms to ensure safety of hospital premises.
- Coordinated emergency response efforts with law enforcement and medical teams.
- Managed visitor access control and enforced hospital security policies effectively.
- Documented incidents accurately for reporting and follow-up actions.
Stocker
Walmart
06.2022 - 11.2022
- Organized and stocked shelves to enhance product visibility and accessibility.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Assisted in training new staff on proper stocking procedures and safety protocols.
- Collaborated with team members to maintain clean and orderly store environment.
Lead COVID-19 Screener
Maverick
Natchez, MS
08.2021 - 05.2022
- Supervised daily COVID-19 screening operations, ensuring compliance with health protocols.
- Trained and mentored team members on screening procedures and safety measures.
- Implemented process improvements to enhance efficiency in screening workflows.
Education
High School Diploma -
Wilkinson County High School
Woodville, MS05-2019
Skills
- Dispatch software
- Law enforcement collaboration
- Radio frequencies monitoring
- Attention to detail
- Call prioritization
- Multitasking Abilities
- Computer skills
Timeline
Security Dispatcher
Our Lady Of The Lake Hospital
12.2022 - Current
Stocker
Walmart
06.2022 - 11.2022
Lead COVID-19 Screener
Maverick
08.2021 - 05.2022
High School Diploma -
Wilkinson County High School