Sonya Hucks
Clarksville,TN
Summary
Detail-focused certified pharmacy technician supporting pharmacy workflow at Walmart Pharmacy, including prescription filling and third-party claims resolution. Ensures accurate patient profile updates and timely order processing. Maintains HIPAA compliance and delivers efficient customer support.
Overview
12
12
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Clarksville, Tennessee
11.2014 - Current
- Thorough review of prescription details, allergies, and patient information reduced dispensing risk.
- Accurate prescription processing supported safe, timely dispensing at Walmart Pharmacy.
- Processed insurance claims and addressed problems to ensure timely payment outcomes.
- Resolved third-party claims to maintain continuity of pharmacy transactions despite rejection issues.
- Supported customer inquiries regarding pickup, insurance, and payment to enhance pharmacy service flow.
- Complete customer profile setup, including demographics, allergies, and medications, improved pharmacy record accuracy.
- Updated patient, medication, and insurance profiles; kept records ready for dispensing.
- Accurate computer entry kept patient profile information current and complete.
- Well-organized labels, medication counts, and orders prepared files for pharmacist review.
- Inventory restocking of medications, supplies, and over-the-counter items supported continuous availability.
- Confidential handling of patient records protected sensitive prescription data.
Education
Bachelor of Science - Health Care Administration
Southern New Hampshire University
Hooksett, NH03-2026
Skills
- Medication dispensing accuracy
- Patient record management
- Insurance claim handling
- Electronic health records
- HIPAA compliance
- Medication safety protocols
- Healthcare customer service
- Pharmaceutical terminology
- Workflow improvement
- Detail-oriented execution
- Problem-solving techniques
- Health administration expertise
Timeline
Certified Pharmacy Technician
Walmart
11.2014 - Current
Bachelor of Science - Health Care Administration
Southern New Hampshire University