Sonya Lawson

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Received training to observe and interpret heart rhythms on a monitor.
• Quick inform of abnormal arrhythmias to insure the best quality of patient care.
• Received training to perform bladder scans and EKG's
• Basic phlebotomy training skills.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Maintained electronic filing systems and categorized documents.
• Provided clerical support to company employees by copying, faxing, and filing
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
• Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
• Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Assisted in preparing detailed reports for management, enabling informed decision-making.
• Supported project management activities, contributing to timely completion of key initiatives.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
• Facilitated inter-departmental communication to ensure all parties were informed of key updates.
• Provided comprehensive support to new staff, facilitating faster integration into team.
• Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
• Enhanced visibility of office policies by creating and distributing employee handbook.
• Improved office workflow by redesigning document submission process.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Volunteered to help with special projects of varying degrees of complexity.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Patient Care Technician

I was a CNA with basic phlebotomy skills

I provided the best possible care within my power.

I don’t remember the exact hire dates and when I left.

I have the same employee number as when it was MSHA

Employee U 4442

I set up dialysis machines and broke them down.

I started the dialysis access to the machines

I closely monitored the patient for any slight changes in vitals as well as patients physical appearance.

Charting the entire session on each patient. Ensured patients

A dialysis patient is a very different type of patient, if they say they feel hot, that’s telling me that something Is possibly changing with patients current situation.