Sonya Matthews
Summary
Accomplished Store Manager with a proven track record at Murphy Express, experienced in customer service and store merchandising. Demonstrated leadership in managing teams and multitasking in fast-paced environments.
Overview
32
32
years of professional experience
Work History
Store Manager
Murphy Express
01.2009 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory levels by performing accurate counts
- Addressed customer complaints promptly and professionally
- Managed store employees in fast-paced environment through communication and positive feedback.
- Made weekly schedule while staying within labor budget
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
Store Manager
Dollar General
01.2005 - 02.2008
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Responsible for hiring and training team members.
- Vendor check-in
- Prepare and make daily deposits
- Preform inventory counts
Station Manager
AirTran Airways
09.1995 - 02.2005
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Accommodated passengers during delays and cancellations
- Enforce and follow all FAA regulations
-
Automated Logistical Specialist (92A)
United States Army
09.1992 - 07.1995
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Boxed, labeled and shipped merchandise
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Jackson High School
Jackson, LANo Degree - Secondary Education
Southern University And A&M College
Baton Rouge, LAMilitary - Logistics And Materials Management
United States Army
Fort Lee, VA12-1991
Skills
- Customer service
- Store merchandising
- Employee training
- Team building and leadership
- Strong multi-tasking
- Dependable and reliable
Timeline
Store Manager
Murphy Express
01.2009 - Current
Store Manager
Dollar General
01.2005 - 02.2008
Station Manager
AirTran Airways
09.1995 - 02.2005
Automated Logistical Specialist (92A)
United States Army
09.1992 - 07.1995
High School Diploma -
Jackson High School
No Degree - Secondary Education
Southern University And A&M College
Military - Logistics And Materials Management
United States Army
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