Sonya Richardson
Plant City,FL
Summary
Accomplished School Counselor with 10 plus years' experience advising students on academic, mental health and social issues. Additional expertise in counseling students on career paths and higher education options. Focused on adhering to the established objectives of counseling programs.
Overview
30
30
years of professional experience
Work History
School Counselor
Hillsborough County School District
Tampa, FL
09.2023 - Current
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Offered counseling services to 300 plus students.
- Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
- Conducted assessments of students' cognitive abilities, interests, personality traits and career aspirations.
- Collaborated with teachers to develop strategies for improving student performance in the classroom.
- Assisted families in understanding resources available within the community to address their needs.
- Developed individualized learning plans for students with special educational needs.
- Advised students on course selection decisions based on their goals and strengths.
- Monitored attendance records and identified patterns of absenteeism that may indicate underlying issues requiring attention.
- Organized extracurricular activities designed to promote self-esteem, team building skills and healthy relationships between peers.
Customer Service Representative
People Ready Staffing
Tampa, FL
04.2019 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Stay at Home Parent/Dissertation Studies
Home
Plant City, FL
05.2008 - 07.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Counselor
Forsyth County School System
Forsyth, GA
06.2006 - 09.2008
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
School Counselor
Williamson County School District
Franklin, TN
07.2000 - 05.2003
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
- Provided individual counseling services students with adjustment issues and partnered to facilitate weekly support groups
- Maintained positive relationships with students, faculty, alumni and administration
- Reviewed and discussed new students' academic credentials, interests and educational goals
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations
- Identified and addressed concerns of incoming students and parents
- Regularly met with enrolled students to confirm success and identify problem areas
- Collaborated with teachers to define therapy objectives and analyze progress
- Gathered necessary paperwork and applications for students to initiate enrollment process
- Assisted high school seniors complete college applications and meet requirements necessary for graduation
- Developed new student orientation programs to build excitement around transfer and enrollment
- Assessed student's abilities and recommended degree programs to highlight strengths
- Helped students develop organizational, time management and study skills
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
School Counselor
Pinellas And Hillsborough Counties
Tampa, FL
09.1996 - 06.2001
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention.
- Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
- Organized workshops and seminars for parents on topics such as bullying, anxiety, stress management and college readiness.
Education
Doctor Of Education: Organizational Leadership -
Nova Southeastern University
Davie, FL01.2018
Master of Arts: School Counseling -
University of South Florida
Tampa, FL06.1994
Skills
- Conflict Management Education
- Job Search Instruction
- Educational Problem Identification
- Self-Help Education
- Course Counseling
- Interview Skills Instruction
Timeline
School Counselor
Hillsborough County School District
09.2023 - Current
Customer Service Representative
People Ready Staffing
04.2019 - 08.2023
Stay at Home Parent/Dissertation Studies
Home
05.2008 - 07.2018
Counselor
Forsyth County School System
06.2006 - 09.2008
School Counselor
Williamson County School District
07.2000 - 05.2003
School Counselor
Pinellas And Hillsborough Counties
09.1996 - 06.2001
Doctor Of Education: Organizational Leadership -
Nova Southeastern University
Master of Arts: School Counseling -
University of South Florida