Dedicated professional with over 10 years of experience working with individuals with disabilities. Attentive and passionate about offering expert support for emotional, physical and mental health needs. Caring, vigilant and devoted to clients. Bringing top-notch multitasking, organizational and conflict management skills. Enthusiastic and eager to contribute to team success through hard work. Maintains composure, diplomacy and efficiency in all situations.
Hi, I’m
Sonya Richert
Creston,IA
Summary
Overview
14
years of professional experience
1
Certification
Work History
Southern Iowa Resources For FamiliesCreston, IA
Assistant Coordinator of Services
12.2020 - Current
Job overview
- Coached 26 employees through day-to-day work and complex problems.
- Monitored progress and documented client health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Updated client files with current vitals, behaviors and other data relevant to treatment planning.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all client interactions and interventions.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Managed office activities by maintaining communication between clients, tracking records and filing documents.
WDC AquisitionsCtreston, Iowa
Quality Technician
07.2020 - 12.2020
Job overview
- Established rapport with customers to build loyalty and support retention goals.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Scanned files, eliminating outdated records.
- Added documents to file records and created new records to support filing needs.
- Verified accuracy and validity of data entered in databases
- Obtained scanned records and uploaded into database.
- Entered client information into databases quickly and with minimal errors.
Creston Community School DistrictCreston, IA
In School Suspension Supervisor
08.2011 - 08.2020
Job overview
- Assisted students of all ability levels develop life-long learning skills and good study habits.
- Assessed and looked after students by working closely with staff and efficiently planning and coordinating work.
- Maintained accurate and complete records for over 500 students.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote student cooperation.
Education
Walden UniversityMinneapolis, MN
MSW in Progress from Master of Social Work
05.2023
University Overview
Buena Vista UniversityStorm Lake, IA
Bachelor of Arts from Psychology And Trauma Advocacy
08.2020
University Overview
Southwestern Community CollegeCreston, IA
Associate of Science from Business Administration
05.2011
University Overview
Skills
- Written and verbal communication
- Relationship development
- Creative problem solving
- Client Care
- Emotional Support
- Medical Records Management
- Schedule Management
- Filing and data archiving
Certification
- Medication Manager
- Child Abuse Mandatory Reporter
- Dependent Adult Abuse Mandatory Reporter
- HIPAA: The Basics
- Best Practices: Behavior Support and Intervention
- Corporate Compliance and Ethics
- CPR and First Aid
- Healthcare Needs for People with IDD: Seizures
- Teachers as Agents of Change
- Working Against Racial Bias
- Cognitive Behavioral Intervention
- Differential Reinforcement
- Substitute Teacher Authorization
Timeline
Assistant Coordinator of Services
Southern Iowa Resources For Families
12.2020 - Current
Quality Technician
WDC Aquisitions
07.2020 - 12.2020
In School Suspension Supervisor
Creston Community School District
08.2011 - 08.2020
Walden University
MSW in Progress from Master of Social Work
Buena Vista University
Bachelor of Arts from Psychology And Trauma Advocacy
Southwestern Community College
Associate of Science from Business Administration
Similar Profiles
Allie BuckinghamAllie Buckingham
Direct Support Professional at Southern Iowa Resources For FamiliesDirect Support Professional at Southern Iowa Resources For Families
Dawn HribalDawn Hribal
Direct Support Professional at Southern Iowa Resources For FamiliesDirect Support Professional at Southern Iowa Resources For Families
Wanda RobinsonWanda Robinson
House Manager at Southern Iowa Resources For FamiliesHouse Manager at Southern Iowa Resources For Families