Sonya T. Nobles
Selkirk
Summary
To obtain a position that will enable me to use my strong organizational, data entry skills and ability to work well with people.
Overview
24
24
years of professional experience
Work History
Office Assistant 1 (seasonal)
NYS Department of Environmental Conservation
Albany
09.2019 - Current
- Data Entry and Validating of Bureau of Fisheries (BOF) surveys
- Entry of fishing licenses
- Cover the telephone line, if needed
- Other various office duties upon request
- Help desk for Statewide Database, for Regional Fisheries staff Data Entry.
- Entry of Angler Achievement Award applications.
- Entry of Free Sportfishing Clinics for all regions.
- Paying invoices for our department.
Taxpayer Services Rep 1
NYS Tax & Finance
Albany
01.2013 - 01.2014
- Answer inbound calls in support of Taxpayer needs
- Conveyed in a reassuring manner step by step instructions to resolve any issues that deal with personal income tax
- Performed queries in multiple databases
- Adhered to government regulations
- Assist Taxpayers with their Online Services Accounts
Taxpayer Information Aide
NYS Tax & Finance
Albany
01.2007 - 01.2013
- Data Entry, processing earned income credit case
- Validated information faxed in from Taxpayers
- Processed Power of Attorney forms
- Updated taxpayer information
Scheduler
Golub Corp
Schenectady
01.2005 - 01.2007
- Processed schedules for 13 Price chopper stores
- Data Entry, inbound and outbound calls to store managers
Policy Validation Specialist
Safeco FIS
Latham
01.2002 - 01.2005
- Outbound call center, calling insurance companies and home owners to verify information on their premium amounts in order to pay Homeowners/Flood insurance payment from their escrow accounts
Education
Community college -
Schenectady county community college
Schenectady, NY 09.1994 - 01.1995
High school -
Schenectady High school
SchenectadySkills
- Excellent written and verbal communication skills
- Attention to detail
- Productivity in high volume environments
- Productivity in high stress environments
- Proficient in Microsoft 365
- Proficient in in-house databases
Timeline
Office Assistant 1 (seasonal)
NYS Department of Environmental Conservation
09.2019 - Current
Taxpayer Services Rep 1
NYS Tax & Finance
01.2013 - 01.2014
Taxpayer Information Aide
NYS Tax & Finance
01.2007 - 01.2013
Scheduler
Golub Corp
01.2005 - 01.2007
Policy Validation Specialist
Safeco FIS
01.2002 - 01.2005
Community college -
Schenectady county community college
09.1994 - 01.1995
High school -
Schenectady High school