Sonya Tomlin
Dardanelle,AR
Summary
Driven professional with a proven track record excelling in office administration and team coordination. Mastered payroll oversight and enhanced office efficiency, engraving skills and estimating experience in both auto and electrical, demonstrating exceptional organizational skills and adaptability. Achieved significant improvements in productivity and customer satisfaction through strategic decision-making and effective vendor relationship management. Maintained a good work environment with and for employees.
Overview
31
31
years of professional experience
Work History
Secretary Manager
Tomlin Electric
03.2005 - 06.2024
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
Office Manager
Wells Body Shoo
05.2001 - 03.2005
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or in person.
- Maintained accurate financial records. Oversaw payroll.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Computer Engraver
Innovation Industry
02.1993 - 09.1998
- Achieved increased productivity by implementing time management strategies and prioritizing tasks effectively during busy periods.
- Enhanced engraving quality by meticulously following design specifications and consistently maintaining equipment.
- Collaborated with fellow engravers to complete large-scale projects within tight deadlines, ensuring timely delivery to clients.
- Maintained a safe working environment by adhering to safety protocols and properly handling hazardous materials during the engraving process.
- Demonstrated versatility in various engraving methods including ,rotary, hand-engraving techniques for diverse results based on project requirements.
- Mentored junior engravers in mastering the art of engraving, improving overall team performance and skill levels.
- Measured and computed dimensions of lettering, designs or patterns to be engraved.
- Used machines to engrave customer items with desired wording and images.
- Kept work areas organized, clean and free of hazards, promoting consistent productivity.
Education
Diploma - General Studies
Dardanelle High School
Dardanelle, AR05.1989
Skills
- Office Administration
- Document Preparation
- Multitasking
- Multitasking Abilities
- Reliability
- Critical Thinking
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Team Coordination
- Microsoft Office
- Data Entry
- Self Motivation
- Bookkeeping
- Payroll Oversight
- Vendor Relationship Management
- Customer Satisfaction Evaluation
- Credit and collections
- Service Quality Standards
- Business Administration
Additional Information
Unfortunately my last employers have passed away. Arden Wurst @ innovation industries is the only Employer left for recommendation, other than personal contacts
Timeline
Secretary Manager
Tomlin Electric
03.2005 - 06.2024
Office Manager
Wells Body Shoo
05.2001 - 03.2005
Computer Engraver
Innovation Industry
02.1993 - 09.1998
Diploma - General Studies
Dardanelle High School