Haylee Smith
Interlochen,MI
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Secretary Manager
Landscape Management
Grawn, MI
04/01/06 - Current
- Answered telephones, directed calls, and took messages.
- Assisted with the development of departmental policies and procedures.
- Generated invoices for clients based on their orders or contracts.
- Maintained a high level of confidentiality in all areas of work.
- Monitored emails sent to the company email address; responded to inquiries in a timely manner.
- Greeted visitors in a professional manner and provided them with assistance as needed.
- Verified accuracy of invoices before submitting them for payment approval.
- Performed general office duties such as photocopying, faxing, scanning.
Student Esthetician
Studio Pro
Traverse City, MI
10.2023 - 04.2024
- Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
- Ensured that all supplies were properly stored away from public access areas.
- Complied with all relevant laws and regulations related to esthetician practice.
- Adhered to safety protocols while performing treatments.
- Performed daily cleaning duties of spa equipment and tools.
- Conducted skin analysis for clients to determine appropriate treatments and products.1
- Managed appointments by booking, rescheduling, and cancelling as necessary.
- Adhered to safety protocols when handling hazardous materials or equipment.
Education
Esthetician License - Master Aesthetician
Studio Pro
Traverse City, MI04-2024
High School Diploma -
West Senior High School
Traverse City, MI05-1998
Skills
- Professional correspondence
- Business Correspondence
- Office Administration
- Document Preparation
- Database Administration
- Staff Management
- Service Quality Standards
- Interpersonal Communication
Timeline
Student Esthetician
Studio Pro
10.2023 - 04.2024
Secretary Manager
Landscape Management
04/01/06 - Current
Esthetician License - Master Aesthetician
Studio Pro
High School Diploma -
West Senior High School
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