Sonya Watson

• Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
• Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
• Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
• Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
• Calculated quotes and educated potential clients on insurance options.
• Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.

Lease Booths To Independent Stylists & Barbers

• Managed day-to-day business operations virtual
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.