Sonya Wilson
Mount Vernon,NY
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
First Grade Teacher
St. Catherine of Genoa, St. Theresa of Lisieux
Brooklyn
12.2021 - Current
- Assessed student performance through formal testing and informal observation.
- Created classroom environment that promoted positive behavior expectations and respect for diversity.
- Maintained accurate records of student progress throughout the year using data tracking systems such as AIMSweb or DIBELS.
- Established effective communication with colleagues across grade levels to develop a cohesive school culture.
Community Support Specialist
PCG NY State Contact, Mid-Hudson Region
10.2020 - 12.2021
- Maintained communication and connected people impacted by COVID with various services (including social support structures, testing, clinical care, etc
- Provided education about COVID-19, on isolation, quarantine procedures and about relevant social services
- Ensured compliance with state regulations regarding health and safety standards during field trips or outings.
- Researched and located households and coordinated interviews.
- Elicits confidential information and make judgments about to service clients' needs
- Maintained accurate records of services provided and submitted required reports on a timely basis.
Request for Proposals Evaluator
Department of Education
Brooklyn
10.2019 - 02.2020
- Updated knowledge base materials related to proposal writing techniques.
- Identified needs of customers promptly and efficiently.
- Ensured compliance with federal regulations during the bidding process.
- Reviewed and analyzed customer requirements to develop comprehensive proposal responses.
- Facilitated the appropriate collection and delivery of information in order to enter scores into the New York City Board of Education database system
- Maintained a database of historical data related to proposal development activities.
Staff Developer /Coordinator
Program
Mount Vernon, NY
09.2018 - 03.2019
- Interfaced with departments within the City of Mount Vernon
- Created and monitored 3 & 4 grade student activities, with focuses on safety, attendance, reporting data and resource distribution
- Attended and participated in monthly staff meetings and trainings
- Created and edited communications, including monthly newsletters and conducting internal meetings
- Created on-line lessons for afterschool programs and trained staff on meeting standards
Education
Bachelor of Arts - Social Science
State University of New York
06-2000
Skills
- Administrative Support
* Success in disseminating and delivering vital resources
* Capable of meeting with stakeholders to explain processes and procedures
* Keen understanding of diverse experiences, needs, and perspectives
Training and Development Experience
* Completed trainings in Mandated Reporting and ACE's &Trauma -informed Practices
Technical Skills Competencies
* Skilled in creating online and physical resources
- Team Collaboration
- Problem-solving skills
- Complaint resolution
- Data Collection
Qualifications Summary
Success in disseminating and delivering vital resources, Capable of meeting with stakeholders to explain processes and procedures, Keen understanding of diverse experiences, needs, and perspectives, Success in administering and assisting training, conferences, and parent-teacher and staff meetings, Direct experience developing syllabus and curriculum content, Completed trainings in Mandated Reporting and ACE's &Trauma -informed Practices, Skilled in creating online and physical resources, Proficient in Microsoft Office, Google Suite, Zoom, and Blackboard educational technology
Affiliations
drawing and painting
References
References available upon request.
Timeline
First Grade Teacher
St. Catherine of Genoa, St. Theresa of Lisieux
12.2021 - Current
Community Support Specialist
PCG NY State Contact, Mid-Hudson Region
10.2020 - 12.2021
Request for Proposals Evaluator
Department of Education
10.2019 - 02.2020
Staff Developer /Coordinator
Program
09.2018 - 03.2019
Bachelor of Arts - Social Science
State University of New York
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