Sony Christopher Pereira
East Elmhurst,NY
Summary
Almost twenty years working in the logistics firms (International C&F & Freight Forwarding companies) in Customer service, Documentation, Overseas Agent & Client's handling. I'm specialized on Logistics, Freight, Supply Chain Management & Customs clearance of SEA & AIR Export & Import shipment. I've completed MBA with GPA 3.59 (Out of 4.00). I'm also working in the Restaurants as Customer Service Supervisor in USA from 2024.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager (Customer Service & Documentation)
HOMEBOUND PACKERS & SHIPPERS LTD. (DHL EXPRESS)
07.2014 - 04.2024
- Responsibilities: Overseas Correspondent; Preplan, Documentation & Customs clearance etc.
- Handling All Air & Sea import & Export shipments.
Assistant Manager (Customer Service & Documentation)
SEAGOLD SUPPLY CHAIN MANAGEMENT LTD.
02.2013 - 06.2014
- Responsibilities: Overseas Correspondent; Preplan, Documentation etc.
- Handling Sea-export, Air-export, Sea-import & Air-import.
Sr. Executive (Customer Service & Documentation)
FREIGHT SYSTEMS CO. LTD.
10.2011 - 01.2013
- Responsibilities: Overseas Correspondent; Preplan, Documentation etc.
- Handling Sea-export, Air-export, Sea-import & Air-import.
- Develop good relationship with existing and new customers.
Assistant Manager (Customer Service & Documentation)
TRANSPORT TEAM WORLDWIDE LTD.
03.2007 - 09.2011
- Responsibilities: Overseas Correspondent; Preplan, Documentation etc.
- Handling Sea-export, Air-export, Sea-import & Air-import.
- Develop good relationship with existing and new customers.
Sr. Executive (Customer Service & Sales & Marketing)
ENEM EXPRESS LTD.
11.2003 - 02.2007
- Responsibilities: Overseas Correspondent; Preplan, Documentation etc.
- Handling Sea-export, Air-export, Sea-import & Air-import.
- Develop good relationship with existing and new customers.
- Administrative & HR duties
- Keeping Accounts
Education
Masters in Business Administration (M.B.A.) - Major-Marketing & HRM, Finance, Accounting, B.Management
Stamford University
01.2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
1. Have qualifying Certificate in Food Protection.
2. Online training on Customer Service from FIDI.
3. Attended on FIDI conference of Thailand.
Disclaimer
I hereby declare the above-mentioned information is correct and can be verify and I do have the Work Authorization in USA.
Sony Christopher Pereira
Languages
Hindi
Limited Working
Timeline
Manager (Customer Service & Documentation)
HOMEBOUND PACKERS & SHIPPERS LTD. (DHL EXPRESS)
07.2014 - 04.2024
Assistant Manager (Customer Service & Documentation)
SEAGOLD SUPPLY CHAIN MANAGEMENT LTD.
02.2013 - 06.2014
Sr. Executive (Customer Service & Documentation)
FREIGHT SYSTEMS CO. LTD.
10.2011 - 01.2013
Assistant Manager (Customer Service & Documentation)
TRANSPORT TEAM WORLDWIDE LTD.
03.2007 - 09.2011
Sr. Executive (Customer Service & Sales & Marketing)
ENEM EXPRESS LTD.
11.2003 - 02.2007
Masters in Business Administration (M.B.A.) - Major-Marketing & HRM, Finance, Accounting, B.Management
Stamford University