sophean chom
Berkeley,CA
Summary
Knowledgeable [Desired Position] with background in efficient delivery services, ensuring timely and accurate order fulfillment. Demonstrated reliability and strong work ethic, contributing to high customer satisfaction. Proven ability to navigate dynamic environments using problem-solving and time-management skills.
Overview
9
9
years of professional experience
Work History
Dasher
Food Delivery
02.2019 - 02.2020
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Maintained communication with customers regarding order status and delivery updates.
- Assisted in training new dashers on best practices for customer service and delivery protocols.
- Implemented strategies to enhance customer satisfaction through improved delivery experiences.
Bakery Cashier
Baker
01.2017 - 02.2018
- Monitored stock levels, reporting shortages to management for timely replenishment.
- Supported promotional activities by arranging displays and signage to increase visibility of products.
- Participated in training sessions to improve knowledge of bakery products and cash handling procedures.
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
Donut Baker
Donut Maker
03.2013 - 02.2014
- Mixed dough ingredients following standardized recipes for consistent quality and taste.
- Operated commercial fryers to produce fresh donuts while maintaining safety protocols.
- Monitored frying times and temperatures to ensure optimal product texture and flavor.
- Decorated donuts using various frostings and toppings, enhancing visual appeal and customer satisfaction.
Sushi Maker
Sushi Restaurant
02.2011 - 01.2012
- Operated cash register efficiently, processing transactions accurately and quickly.
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of the bakery display area to attract customers.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Collaborated with team members to restock inventory and manage product rotation effectively.
- Prepared sushi rolls following traditional techniques and recipes.
Education
Associate of General Studies - Graphic Design
Peralta Community College District
Logo-berkeley-city-college Address: 2050 Center St01-2020
Associate of Applied Science - Computer And Information Systems
San Fransico Community Senior School
1016 Laguna St, San Francisco, CA 9411510-2017
GED -
Sate Rosa Junior College
1501 Mendocino Ave, Santa Rosa, CA 9540101-2014
Timeline
Dasher
Food Delivery
02.2019 - 02.2020
Bakery Cashier
Baker
01.2017 - 02.2018
Donut Baker
Donut Maker
03.2013 - 02.2014
Sushi Maker
Sushi Restaurant
02.2011 - 01.2012
Associate of General Studies - Graphic Design
Peralta Community College District
Associate of Applied Science - Computer And Information Systems
San Fransico Community Senior School
GED -
Sate Rosa Junior College