Sophey Figg
Phoenix,AZ
Summary
An educated Animal Care Technician with a background working in team-oriented environments who's knowledgeable in basic animal behavior and safety regulations. Offering 4 years of working with animals professionally and 4 years of volunteer experience being a responsible Animal Caretaker skilled in bathing, grooming, and general animal welfare management. Promoting good health with fun, safe, and clean environments, while dependably carrying out instructions and staying current on schedules. Reliable and punctual team member with proven skills in cleaning animal areas, coordinating inventory, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Animal Care Technician
Sky Sanctuary Rescue
06.2023 - Current
- Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise.
- Performed basic wound care and other medical aid, working with veterinarians' instructions to handle our advanced medical cases.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Reduced stress levels in shelter animals by implementing behavioral modification techniques that promoted healthy coping mechanisms.
- Educated visitors and staff on proper animal care and handling.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
- Prepared and administered medications and treatments as prescribed by a veterinarian.
- Administered medications to animals in treatment and documented changes in condition.
- Played a pivotal role in the successful recovery of numerous animals through diligent monitoring, immediate intervention when needed, and coordinated efforts with staff.
Lead Animal Care Technician
Heidi's Village
11.2022 - 09.2023
- Manager on Duty Rotation - in the absence of a manager, delegations fall on the Lead on duty
- Delegations include intake and adoption facilitation, and emergency situations (ie: medical and surrenders).
- Increased efficiency within the facility by routinely updating standard operating procedures based on the rescue's best practices.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Assisted with the development of animal behavior modification plans.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Educated visitors and staff on proper animal care and handling.
Animal Care Technician
Heidi's Village
10.2022 - 12.2022
- Follows established disease control protocols to clean, disinfect, and sanitize kennels, equipment, walkways, general areas, and other job-related items daily
- Ensures all animals are adequately fed, provided water, as well as housed and cared for within the Five Freedoms
- Handles animals humanely and safely using safety equipment if necessary
- Provides quality customer service to rescue partners, volunteers, and staff
- Able to recognize signs of illness or behavior changes and update the appropriate team
- Provides our animal population with sufficient daily exercise and one on one time outside of their kennels
- Assist clients with adoptions; facilitates client and animal interactions to ensure a safe and pleasant experience
- Creates and maintains necessary animal records and data entry (Shelterluv, Cornerstone)
Animal Care Technician
Heidi's Village
10.2021 - 07.2022
- Follows established disease control protocols to clean, disinfect, and sanitize kennels, equipment, walkways, general areas, and other job-related items daily
- Ensures all animals are adequately fed, provided water, as well as housed and cared for within the Five Freedoms
- Handles animals humanely and safely using safety equipment if necessary
- Provides quality customer service to rescue partners, volunteers, and staff
- Able to recognize signs of illness or behavior changes and update the appropriate team
- Provides our animal population with sufficient daily exercise and one on one time outside of their kennels
- Assist clients with adoptions; facilitates client and animal interactions to ensure a safe and pleasant experience
- Creates and maintains necessary animal records and data entry (Shelterluv, Cornerstone)
Dog Grooming Apprentice
Twin Tails Cageless Grooming
05.2021 - 10.2021
- Bathe, dry, and groom each pet according to each client's specifications and the animals' overall comfort
- Communicate with clients both at check-in and check-out and share any necessary information such as safety, behaviors, and or medical notes needed
- Communicate with fellow groomers and coordinators throughout each shift to ensure each day runs smoothly
- Groom a variety of different breeds with a variety of different behaviors
- Ensure every dog is given one hundred percent of your undivided attention, care, and compassion.
Animal Care Specialist
Almost There Rescue
12.2020 - 05.2021
- Clean and sanitize every occupied kennel in its entirety following outlined procedures
- Feed, water, and monitor all dogs for symptoms of illness and behavior changes
- Work with the behavior team in ensuring all dogs are receiving enrichment, BMOD plans as needed, and assist with meet and greets of new dogs
- Assist medical coordinator in intake procedures including prepping and transmitting vaccines, bathing dogs, and monitoring new and all behaviors
- Assist in training new hires.
Education
High School Diploma -
Cactus High School
Veterinary Assistant Certificate -
Pima Medical Institute
Phoenix, AZ 09.2024
Skills
- Animal Behavior Education
- Customer service and assistance
- Animal Enrichment
- Animal Grooming
- Organizational Skills
- Animal Transport
- Medication Administration
- Animal Care
- Time Management
- Excellent Communication
- Sanitation protocols
- Teamwork and Collaboration
- Problem-solving abilities
Certification
- Fear Free Training/Certification - June 2022
Timeline
Animal Care Technician
Sky Sanctuary Rescue
06.2023 - Current
Lead Animal Care Technician
Heidi's Village
11.2022 - 09.2023
Animal Care Technician
Heidi's Village
10.2022 - 12.2022
Animal Care Technician
Heidi's Village
10.2021 - 07.2022
Dog Grooming Apprentice
Twin Tails Cageless Grooming
05.2021 - 10.2021
Animal Care Specialist
Almost There Rescue
12.2020 - 05.2021
High School Diploma -
Cactus High School
Veterinary Assistant Certificate -
Pima Medical Institute
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