Samantha Forbes
Richmond,VA
Summary
Reliable and punctual team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
13
13
years of professional experience
Work History
Animal Care Technician
Virginia Commonwealth University, VCU
Richmond, VA
03.2019 - Current
- Maintain a rigid animal husbandry schedule
- Record and organize facility maintenance documentation
- Observe animal details such as size, condition, behavior and eating habits and documented data with an observation sheet
- Completing any requests from laboratory investigators
- Attend staff trainings to further education
- Maintain cleanliness of rooms assigned and make sure they are well stocked with supplies needed
Dog Daycare Attendant
Woofy Wellness Ranch
Richmond, VA
05.2018 - 03.2019
- Exercised animals regularly with attention and rigorous play activities
- Followed pet care instructions for dietary needs and medication regimens
- Kept cages, kennels, play yards and grooming areas neat and clean
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Increased customer engagement through social media
Grooming Salon Apprentice
Petco
Richmond, VA
01.2018 - 04.2018
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash
- Offered exceptional service and support to walk-in and scheduled customers
- Answered telephone calls to provide information and schedule new appointments
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets
Animal Control Aide
Colonial Heights Animal Shelter
Colonial Heights, VA
04.2016 - 09.2017
- Cleaned cages and kennels of the animals under my care
- Kept clear and accurate records
- Provided customer service and responded to public inquiries
- Maintained general cleanliness of the building throughout the day
- Provided adoption counseling and performed adoptions
- Managed the social media of the shelter
Spay/Neuter Assistant Volunteer
Petersburg Animal Welfare Society
Petersburg, VA
07.2014 - Current
- Sanitizing cages between surgeries
- Handling dogs for weight checks and microchips
- Helped customers check in for surgery
- Connected pet owners with available and relevant resources
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries
Education
High School Diploma -
Fort Mill High School
Fort Mill, SC06.2011
Associate of Science -
Penn Foster College
Associate of Arts -
John Tyler Community College
Chester, VA05.2013
Skills
- Dependable And Responsible
- Verbal and Written Communication
- Animal Observations
- Animal Behavior Education
- Customer Service
- Information Collection and Recording
- Microsoft Office
Timeline
Animal Care Technician
Virginia Commonwealth University, VCU
03.2019 - Current
Dog Daycare Attendant
Woofy Wellness Ranch
05.2018 - 03.2019
Grooming Salon Apprentice
Petco
01.2018 - 04.2018
Animal Control Aide
Colonial Heights Animal Shelter
04.2016 - 09.2017
Spay/Neuter Assistant Volunteer
Petersburg Animal Welfare Society
07.2014 - Current
High School Diploma -
Fort Mill High School
Associate of Science -
Penn Foster College
Associate of Arts -
John Tyler Community College