Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Cierra Ferraro

Worcester,MA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Animal Care Technician

Biomere
11.2022 - 06.2023
  • Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
  • Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
  • Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
  • Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.

Crew Member

Dunkin Donuts
06.2021 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Technician

Valvoline
12.2020 - 10.2022
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

High School Diploma -

Marlborough High School
Marlborough, MA
05.2014

Skills

  • Pet handling
  • Customer service and assistance
  • Safety protocols and procedures
  • Kind customer engagement
  • Client Communication
  • Multitasking
  • Dependable and Responsible
  • Reliability

Timeline

Animal Care Technician

Biomere
11.2022 - 06.2023

Crew Member

Dunkin Donuts
06.2021 - 12.2022

Technician

Valvoline
12.2020 - 10.2022

High School Diploma -

Marlborough High School
Cierra Ferraro