Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob M. Cervantes

Riverside,CA

Summary

Animal enthusiast with lifelong hands-on experience working with a variety of animals and a strong understanding of animal behavior and species-specific needs. I began experience volunteering in a dog grooming environment, developing foundational skills in animal handling and care. Later gained customer service expertise and experience operating high-risk equipment in fast-paced food service settings. Since late 2025, have expanded practical animal care experience and am prepared to contribute effectively in animal care or wildlife-focused roles.

Overview

4
4
years of professional experience

Work History

Animal Care Technician

Riverside Department of Animal Services
San Jacinto, CA
09.2025 - Current
  • clean kennels and feed animals daily
  • keep records of all animals that are processed/received/adopted
  • unload and impound animals that come from Animal Control Officers

• Provided service to all shelter visitors and staff

  • Streamlined inventory management processes for supplies used in daily operations such as food items, cleaning supplies, and maintenance equipment.
  • Increased public awareness of shelter animal care through educational outreach. Fostered strong partnerships with rescue groups to enhance adoption rates and streamline related processes.
  • Trained new staff and volunteers on animal care protocols, elevating overall team competency.
  • Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to other staff.
  • observed and handled animal altercations

Cook

Taco Bell
Riverside, CA
08.2023 - 10.2025
  • Prepared and cooked diverse menu items following standardized recipes.
  • Ensured food safety and sanitation practices were consistently maintained.
  • Assisted in inventory management through tracking ingredient usage and supplies.
  • Collaborated with kitchen team to optimize workflow during peak service hours.
  • Adapted to changing menus and special dietary requests efficiently.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Provided Customer service by answering questions and providing utensils

Dog Groomer Volunteer

Desired Styles Pet Grooming
Jurupa Valley, CA
03.2022 - 03.2023
  • Monitored pet behavior during grooming sessions to identify signs of stress or discomfort.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, ticks, and hair mats.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Managed appointment scheduling and dialed customers to let them know their pets are available to be picked up

Cook

Blaze Pizza
Riverside, CA
06.2023 - 07.2023
  • brought customer service by answering questions and providing utensils
  • maintained a clean environment
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve.
  • washed dishes

Education

High School Diploma -

Ramona High School
Riverside, CA
04-2023

Skills

  • Pet handling
  • Customer service and assistance
  • Safety protocols and procedures
  • Kind customer engagement
  • Client communication
  • Sanitation protocols
  • Animal enrichment
  • Euthanasia assistance
  • Records management
  • Recordkeeping
  • Pet waste removal
  • Veterinary assistance
  • Animal identification
  • Supply maintenance
  • Adoption counseling
  • Operating Chameleon Software
  • Heavy load lifting
  • Animal restraint
  • Kennel cleaning and sanitizing methods
  • Owner paperwork completion
  • Animal handling
  • Animal evaluations
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Animal care
  • Verbal and written communication
  • Appointment scheduling
  • Animal observations

Timeline

Animal Care Technician

Riverside Department of Animal Services
09.2025 - Current

Cook

Taco Bell
08.2023 - 10.2025

Cook

Blaze Pizza
06.2023 - 07.2023

Dog Groomer Volunteer

Desired Styles Pet Grooming
03.2022 - 03.2023

High School Diploma -

Ramona High School