Jacob M. Cervantes

• clean kennels and feed animals daily
• keep records of all animals that are processed/received/adopted
• unload and impound animals that come from Animal Control Officers

• Provided service to all shelter visitors and staff

• Streamlined inventory management processes for supplies used in daily operations such as food items, cleaning supplies, and maintenance equipment.
• Increased public awareness of shelter animal care through educational outreach. Fostered strong partnerships with rescue groups to enhance adoption rates and streamline related processes.
• Trained new staff and volunteers on animal care protocols, elevating overall team competency.
• Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to other staff.
• observed and handled animal altercations

• Prepared and cooked diverse menu items following standardized recipes.
• Ensured food safety and sanitation practices were consistently maintained.
• Assisted in inventory management through tracking ingredient usage and supplies.
• Collaborated with kitchen team to optimize workflow during peak service hours.
• Adapted to changing menus and special dietary requests efficiently.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Provided Customer service by answering questions and providing utensils

• Monitored pet behavior during grooming sessions to identify signs of stress or discomfort.
• Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, ticks, and hair mats.
• Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
• Managed appointment scheduling and dialed customers to let them know their pets are available to be picked up

• brought customer service by answering questions and providing utensils
• maintained a clean environment
• Took food orders from cashiers and cooked items quickly to complete order items together and serve.
• washed dishes