Sophi Westplate
Kenosha,WI
Summary
Dedicated professional with a strong background in animal care and customer service. Committed to maintaining safety protocols and providing knowledgeable assistance to customers, ensuring a positive and safe environment for both animals and visitors.
Overview
4
4
years of professional experience
Work History
Animal Team Lead
Pet Supplies Plus
Kenosha, Wisconsin
02.2024 - Current
- Provided daily care and feeding for various animal species.
- Maintained clean and safe living environments for all animals.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Assisted customers in selecting appropriate pet supplies and products.
- Provided knowledgeable guidance on pet care and product usage.
Crew Team Member
McDonald's
Kenosha, Wisconsin
04.2023 - 02.2024
- Served customers promptly at the drive-in window.
- Followed safety and hygiene protocols in food handling.
- Engaged with customers to enhance their dining experience.
- Cleaned work areas regularly throughout shift.
- Provided excellent customer service at all times.
- Kept customer and food preparation areas clean and well-organized.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
Crew Team Member
Shirls Frozen Custard-Drive in
Kenosha, Wisconsin
07.2022 - 10.2022
- Served customers promptly at the drive-in window.
- Prepared and served frozen custard and desserts accurately.
- Maintained cleanliness of dining area and kitchen equipment.
- Handled cash and processed transactions efficiently.
- Assisted in restocking supplies during busy shifts.
- Followed safety and hygiene protocols in food handling.
Bagger
Festival Foods
Kenosha, Wisconsin
08.2021 - 11.2021
- Scanned and bagged groceries efficiently for customer satisfaction.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with heavy or bulky items during checkout.
- Collaborated with team members to ensure smooth operations.
- Provided friendly service while engaging with customers during checkout.
Education
High School Diploma -
Tremper High School
Kenosha06-2023
Skills
- Animal care
- Record keeping
- Safety protocols
- Customer assistance
- Pet product knowledge
- Customer service
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Cash handling
- Food preparation
Timeline
Animal Team Lead
Pet Supplies Plus
02.2024 - Current
Crew Team Member
McDonald's
04.2023 - 02.2024
Crew Team Member
Shirls Frozen Custard-Drive in
07.2022 - 10.2022
Bagger
Festival Foods
08.2021 - 11.2021
High School Diploma -
Tremper High School