Sophia Aaron
Wild Things Pet Care
Wildwood,GA
14
years of professional experience
Dedicated to fostering high-quality customer experiences through kind and genuine interactions, with a proven track record of enhancing client satisfaction and loyalty. Over a decade of professional advancement in dynamic environments have honed the ability to effectively address customer needs and exceed expectations. A strong advocate for building lasting relationships, consistently striving to create positive outcomes for both customers and the organization. Committed to continuous improvement and leveraging feedback to drive service excellence.
Work History
Seamstress
5 Months- Operated industrial sewing machines to ensure precision in stitching and finishing.
- Managed inventory of fabrics and supplies to maintain consistent workflow.
- Collaborated with team members to streamline production workflows for efficiency.
- Trained new staff on proper sewing techniques and safety protocols.
- Trusted to re-pack emergency parachute reserves, implementing all safety protocols.
Pet Care Professional and Founder
13 Years 7 Months- Provided top-notch care to protect and serve animals in professional settings.
- Committed to relocation and multi-month positions making myself accessible while providing affordable services.
- Providing clients with peace of mind while traveling.
- Devoted to promoting animal welfare.
- Delivered domestic animal care while ensuring exercise and nurturing environments.
- Trusted with the care and love of furry children.
- Contact: 504-333-5555
Server
4 Months- Managed food and beverage orders efficiently, ensuring timely delivery.
- Proficiency in a fast paced and chaotic environment.
- Adequately communicated with customers to get accurate orders in while in compliance with a loud and music filled environment.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Server (seasonal Position)
4 Months- Delivered exceptional customer service, contributing to positive guest experiences.
- Recommended food and beverage pairings based on guest preferences to increase sales.
- Suggested food and beverage pairings based on guest preferences, driving increased sales.
- Operated POS system to accurately place orders and manage bills, ensuring smooth transactions.
- Studied weekly specials and rotating items for accurate customer recommendations.
Server
6 Months- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Submitted closing paperwork promptly at end of each shift, ensuring accurate financial records.
- Delivered bottle service to customers at their table, enhancing overall dining experience.
- Coordinated with kitchen staff for timely and accurate order fulfillment, ensuring meals were served in three courses.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
- Managed multiple tables and hosted efficiently during peak hours, optimizing workflow and guest satisfaction.
Delivery Driver
2 Years 4 Months- Secured food to prevent loss and maintain freshness during transport.
- Logged hours, mileage and other related activities with company’s app to maintain detailed records.
- Planned efficient routes to optimize delivery of multiple orders per trip.
- Served as point of contact for communication and coordination
Floor Associate
2 Years 7 Months- Processed sales transactions, ensuring accurate handling of cash, debit, and credit payments
- Managed correct pricing and pricing procedures.
- Maintained cleanliness and proper handling of animals, providing education to customers on care and needs
- Contact: Melissa Raynor - 508-863-7540
Floor Associate
1 Year 9 Months- Enhanced customer satisfaction by locating hard-to-find merchandise across multiple locations
- Supported shop owner during house calls to secure additional inventory
- Maintained organization and cleanliness throughout the shop
- Contact: Chris Duval - 508-999-8700
Team Member
4 Years 4 Months- Processed sales transactions accurately and efficiently using cash, debit, and credit methods.
- Maintained up-to-date knowledge of menu and service offerings, including promotions and new flavors, to enhance customer experience.
- Ensured cleanliness and organization throughout establishment to provide a welcoming environment.
- Contact: Colleen Sylvia - 508-542-4267
Waitress
3 Years 3 Months- Maintained customer satisfaction with timely table checks to assess food and beverage needs, according to standard high steps of service
- Stayed up-to-date on menu changes to offer current and accurate information and helped customers select optimal meal choices based on individual preferences
- Carried out complete opening closing and shift change duties to keep restaurant operating efficiently and ready to meet customer needs
- Contact: Rowen Holloway - 508-999-5555
Waitress
3 Years 3 Months- Carried out complete opening closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs
- Maintained customer satisfaction with timely table checks to assess food and beverage needs
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences
- Contact: Angelo Salera - 158-977-8355
Education
High School Diploma
- Sustainability Studies
Skills
Customer engagement
Quick learner
Creative in problem-solving
Excellent People Skills
Attention to detail
Innovative problem-solving
Honest
Entrepreneurial
Interests
Photography
Vintage clothing
Travel
Sustainability
Human and animal welfare
Timeline
Seamstress
Lookout Mountain Flight Park
03.2026 - CurrentRead More
Server
Bamboula’s
11.2024 - 03.2025Read More
Server (seasonal Position)
Talkeetna Alaskan Lodge
05.2024 - 09.2024Read More
Server
Adolfo’s Creole Italian Resturant
11.2023 - 05.2024Read More
Delivery Driver
GotChew LLC
03.2020 - 07.2022Read More
Floor Associate
Melissa's Pet Depot
10.2018 - 05.2021Read More
Floor Associate
Circa Vintage Wear
06.2018 - 03.2020Read More
Waitress
Freestones City Grill
06.2015 - 09.2018Read More
Waitress
Friendly Pizza
06.2015 - 09.2018Read More
Team Member
Dairy Maid
05.2015 - 09.2019Read More
Pet Care Professional and Founder
Wild Things Pet Care
01.2013 - CurrentRead More
Bristol Community College
from Sustainability Studies
Read More
West Bridgewater Junior/Senior High School
High School Diploma
Read More