Sophia Aceituno
Goodyear,AZ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Cashier
Fry's Marketplace
Goodyear, United States
04.2022 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Assistant Manager
In-N-Out Burger
Downey, CA
06.2002 - 05.2017
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
Bachelor of Arts - Business Management Minor in Child Development
Ashford University
San Diego, CAHigh School Diploma -
Excellence in Education
Monrovia, CA05.2002
Skills
- Employee performance evaluations
- Training
- Operations management
- Staff supervision
Timeline
Cashier
Fry's Marketplace
04.2022 - Current
Assistant Manager
In-N-Out Burger
06.2002 - 05.2017
Bachelor of Arts - Business Management Minor in Child Development
Ashford University
High School Diploma -
Excellence in Education
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