- Crafting and DIY Projects
- Childcare
- Enjoy hobbies that combine physical activity with outdoor exploration
Sophia Ahrens
Dallastown
Summary
Dynamic and engaging, with a proven track record at Kid to Kid for enhancing customer satisfaction and streamlining inventory management. Excelled in roles requiring strong verbal communication and effective time management, demonstrating exceptional adaptability and a collaborative spirit. Achieved significant improvements in team efficiency and customer service excellence.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Kid to Kid
05.2023 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Babysitting
The Shellenberger Family
06.2022 - 08.2022
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
Team Member
Smoothie King
11.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Hostess
Cracker Barrel
06.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
B.S - Psychology
York College
York, PA05.2027
Some College (No Degree) - Psychology
Penn State York
York, PA05.2024
Skills
- Customer service
- Positive attitude
- Effective multitasking
- Teamwork
- Clear communication
- Problem-solving
Interests
Timeline
Retail Sales Associate
Kid to Kid
05.2023 - 01.2025
Babysitting
The Shellenberger Family
06.2022 - 08.2022
Team Member
Smoothie King
11.2021 - 05.2022
Hostess
Cracker Barrel
06.2021 - 08.2021
Some College (No Degree) - Psychology
Penn State York
B.S - Psychology
York College
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