Sophia Alcamo
Hurst,TX
Summary
I am seeking a position that will allow me to obtain a dynamic organization to acquire the understanding of how to offer best customer service and to gain knowledge of daily operations of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Microfulfillment
Walgreens
Fort Worth, TX
09.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Working with medicine
Waitress
Red Robin
09.2022 - 08.2023
- Giving customers a great experience and meeting their needs
- Taking orders and putting them in a system, bussing tables and sweeping area
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sales Associate
Karma Smoke Shop
Keller, TX
11.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
cash/ Togo
Cousins BBQ
10.2021 - 06.2022
- Taking orders and and putting them in the system
- Bagging up food and making drinks
- Cleaning and cleaning lobby area
Lifeguard
Great Wolf Lodge
10.2020 - 07.2021
- Life guarding, practicing cpr and saves, cleaning, and being a ride operator
Swimming Instructor
YMCA of Arlington
Arlington, TX
05.2018 - 01.2020
- Swim instructors and Lifeguards
- Excellent communication and public relations skills
- Swim Lessons Teaching Swimming Fundamentals, Lessons-Youth & Adult and Swim Lessons-Parent/Child and Preschool Instructor, Adapted Lessons, First Aid and CPR for the Professional Rescuer certifications
- Certification in CPR, First Aid and Lifeguard Instructor
- Ability to respond to safety and emergency situations.
Education
High School Diploma -
Winfree Academy
Grand Prairie, TX06.2019
Skills
- Strong work ethic (5 years)
- Passion for customer satisfaction
- Quick learner (5 years)
- Strong communication skills
- Highly organized
- Problem-solving skills
- Intermediate in Microsoft Word, Excel, PowerPoint
- Good typing skills
- Internet/Email
- Detail-oriented
- Work well under pressure
- Customer service (3 years)
- Team player
- Ability to multitask (3 years)
- Dependability
- Flexible
- Friendly, Positive Attitude
Timeline
Microfulfillment
Walgreens
09.2023 - 02.2024
Waitress
Red Robin
09.2022 - 08.2023
Sales Associate
Karma Smoke Shop
11.2021 - 07.2022
cash/ Togo
Cousins BBQ
10.2021 - 06.2022
Lifeguard
Great Wolf Lodge
10.2020 - 07.2021
Swimming Instructor
YMCA of Arlington
05.2018 - 01.2020
High School Diploma -
Winfree Academy