SOPHIA ANDERSON
St. Cloud,FL
Summary
Driven and dependable professional with hands-on experience in operations, recruitment, and sales across dynamic, relationship-driven environments. Known for exceptional communication skills, a proactive approach, and the ability to streamline processes that enhance efficiency and elevate the client experience. Skilled in leading seamless onboarding, managing cross-functional office operations, and supporting leadership initiatives with precision and professionalism. Committed to fostering a collaborative, service-first culture by cultivating long-term relationships, serving clients with care, and being a dependable resource to both leadership and peers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
La Rosa Holdings Corp.
01.2025 - Current
- Conduct agent interviews and oversee onboarding/offboarding workflows for all corporate offices.
- Manage DBPR filings, including branch openings/closings, and agent license activations/inactivations.
- Coordinate monthly educational classes, agent events, and office communications in collaboration with leadership.
- Organize and manage large-scale community outreach projects such as the annual Thanksgiving Basket Brigade, including sponsor outreach, committee coordination, and event logistics.
- Conduct and analyze KPI reporting on onboarding, transactions, and retention metrics across corporate locations.
- Collaborate with the advisory board and leadership to enhance agent engagement, company culture, and retention.
- Build and maintain relationships with vendors and partners for office needs, sponsorships, and technology upkeep.
- Led branch meetings and office orientations to onboard agents and introduce them to systems and culture.
Executive Assistant
La Rosa Holdings Corp.
04.2024 - 01.2025
- Conducted interviews and managed onboarding across all corporate offices, supporting agent intake and retention.
- Scheduled and facilitated meetings for leadership, including advisory board and team lead sessions.
- Supported DBPR compliance updates, MLS issue resolutions, and corporate reporting.
- Educated team leaders on internal systems and process changes to ensure operational consistency.
- Assisted with event coordination, internal communications, and vendor outreach for office needs and sponsorships.
- Create marketing materials and write promotional copy for office events, recruitment, classes, and sponsorship outreach.
Administrative Assistant
La Rosa Holdings Corp.
10.2023 - 04.2024
- Specialized in recruitment, onboarding, and retention support for agents.
- Scheduled interviews, processed onboarding packets, and followed up with agents post-hire to ensure successful transitions.
- Managed WhatsApp and internal communications, responded to daily agent inquiries, and routed them to the correct departments when needed.
- Assisted in creating class flyers, organizing birthday mail-outs, and maintaining office supply needs.
Sales Representative
MPWR
07.2023 - 09.2023
- Participated in daily team meetings and sales trainings focused on communication and lead generation.
- Conducted door-to-door outreach to schedule solar consultations, requiring clear presentation and professionalism.
- Maintained and reported on daily KPIs, including appointments set and follow-up activity.
- Gained experience in handling objections and navigating conversations with diverse homeowners.
- Worked independently in the field while collaborating with closers to meet team goals.
Sales Representative
Vector Cutco
03.2023 - 07.2023
- Attended structured trainings and team meetings to build sales knowledge and strengthen client communication skills.
- Presented products to prospective customers through one-on-one conversations and virtual appointments.
- Practiced a consultative sales approach focused on listening and aligning product solutions with client needs.
- Maintained follow-up contact to provide support and improve customer experience post-sale.
- Worked independently while contributing to team success by sharing techniques and supporting new team members when taking them on field training.
Plant Nursery Associate
Elemental Bonsai Nursery
05.2022 - 05.2023
- Managed preparation of bulk plant orders for commercial clients.
- Fulfilled and packaged online orders, ensuring accuracy and timely pick-up or shipment.
- Tagged and labeled inventory, tracked deliveries, and coordinated with team to resolve order issues.
- Maintained plant health through regular pruning, fertilizing, and watering using proper tools and techniques.
- Supported daily operations and collaborated with team members to maintain clean, safe, and organized nursery grounds.
Education
Associate of Arts - Psychology
Valencia College - Osceola Campus
Skills
- Clear & Professional Communication
- Event Coordination & Calendar Management
- Product & Service Knowledge
- Relationship Building & Interpersonal Skills
- Leadership & Team Coordination
- Sales Experience
- Strong Work Ethic & Accountability
- Marketing & Copywriting
- CRM & Database Management
- Active Listening & Responsiveness
- Time Management & Prioritization
Certification
Licensed Real Estate Sales Associate SL32592725
Awards
"Rising Star Award" - La Rosa Holdings Corp. 2025
Timeline
Office Manager
La Rosa Holdings Corp.
01.2025 - Current
Executive Assistant
La Rosa Holdings Corp.
04.2024 - 01.2025
Administrative Assistant
La Rosa Holdings Corp.
10.2023 - 04.2024
Sales Representative
MPWR
07.2023 - 09.2023
Sales Representative
Vector Cutco
03.2023 - 07.2023
Plant Nursery Associate
Elemental Bonsai Nursery
05.2022 - 05.2023
Associate of Arts - Psychology
Valencia College - Osceola Campus
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