Sophia Baaba Brako
Denver,CO
Summary
Date of birth April 2, 1981 Nationality Ghanaian Marital status Married Languages spoken English, Twi & Ga
Overview
15
15
years of professional experience
1
1
Certification
Work History
VISA Assistant in Consular Unit
United States Embassy
01.2016 - 01.2022
- Performance of Applicants case management data
- Performance of Applicants data entry and standardization reports
- Processing of immigrant visa
Executive Ticketing Officer
SUNLIFE Travel & Tour Embassy
01.2009 - 01.2016
- Issuing of Travelling E-Tickets
- Sales refund accounting
- Clients and case managements
- Sales and marketing to boost sales.
- As a Sales Supervisors I was responsible for the managements of key corporate clients such as Ecobank Ghana, L’Oréal, VSO, Bivac, Bayer International, General Electric and offered backup services to USAID, Vodafone among others.
Passenger Service Agent
Air I’voire Ghana
01.2008 - 01.2009
- Issuing of E-Tickets
- Clients and case managements
- Sales and marketing to boost sales.
- Passenger checking in, onboarding and dis-embarkments.
Passenger Service Agent
AVAINCE Ghana
01.2007 - 01.2009
- Passenger check-ins and profiling.
- Passenger checking in and boarding.
- Processing of baggage reclaim and handling assistance.
- Customer service agents for Lufthansa
Sales Executive
Air Maroc
01.2007 - 01.2009
- Issuing of tickets
- Sales refund accounting
- Clients and case managements
- Sales and marketing to boost sales.
- Passenger checking in, onboarding and dis-embarkments.
Education
Pre-nursing -
Regis University College
01.2028
Post Degree - master's in healthcare administration
North Alabama University
01.2023
College Degree - Bachelors of Business
Methodist University College of Ghana
01.2017
High School - Secondary School Certificate
Apam Secondary School
01.1999
Skills
- Curriculum Practical Training (CPT) – North Alabama Medical Centre (NAMC) USA - 2023
- Trained and proficient use of Amadeus, Galileo, and Sabre ticketing applications
Certification
- Institution: Goran Hospitality and Aviation School
- Advance Diploma Certifications: a) International Air Transportation Association (IATA) – (2003-2006)
Languages
English
Twi
Ga
Timeline
VISA Assistant in Consular Unit
United States Embassy
01.2016 - 01.2022
Executive Ticketing Officer
SUNLIFE Travel & Tour Embassy
01.2009 - 01.2016
Passenger Service Agent
Air I’voire Ghana
01.2008 - 01.2009
Passenger Service Agent
AVAINCE Ghana
01.2007 - 01.2009
Sales Executive
Air Maroc
01.2007 - 01.2009
Post Degree - master's in healthcare administration
North Alabama University
College Degree - Bachelors of Business
Methodist University College of Ghana
High School - Secondary School Certificate
Apam Secondary School
Pre-nursing -
Regis University College
Hobbies and Interests
Hospitality, Cooking
Consular Assistance Goal
Lead by Example
Similar Profiles
CHANCE MUNSONCHANCE MUNSON
Sales Assistant at United States EmbassySales Assistant at United States Embassy
Sona HovhannisyanSona Hovhannisyan
Health Unit Intern at United States EmbassyHealth Unit Intern at United States Embassy
Mamadou Lamarana DialloMamadou Lamarana Diallo
Acting Senior Systems Manager at United States EmbassyActing Senior Systems Manager at United States Embassy
Lily NoteboomLily Noteboom
Intermediate Research Services Professional at CU AnschutzIntermediate Research Services Professional at CU Anschutz
Jacob FowlerJacob Fowler
GIS Analyst at Samsung C&T AmericaGIS Analyst at Samsung C&T America