Sophia Beers
Glendale,CA
Summary
Team member with proven success in providing exceptional customer service at LA Philharmonic, skilled in verbal communication and crowd management. Demonstrates strong responsibility and meticulous attention to detail in high-pressure settings.
Overview
2
2
years of professional experience
Work History
Usher
LA Philharmonic
Los Angeles, CA
05.2024 - 08.2025
- Directed patrons to seats while delivering clear instructions for emergency situations
- Supported guest comfort by identifying needs and resolving issues efficiently
- Assessed tickets to confirm authenticity and ensure venue access (Hollywood Bowl)
- Welcomed guests and addressed inquiries with a friendly, professional demeanor
- Partnered with fellow Ushers to facilitate seamless event flow
- Supervised crowd dynamics at bustling events via attentive oversight of guest conduct
- Utilize active listening and problem-solving skills to effectively resolve patron disputes.
Social Media Content Creator
The Giving Exchange
Walnut Creek, CA
03.2023 - 06.2024
- Developed captivating posts, graphics, and video content customized for platforms including Instagram, Facebook, Twitter, and LinkedIn
- Analyzed current trends in field of study aligned with organizational objectives
- Evaluated performance metrics to enhance post reach and engagement
- Partnered with fundraising, outreach, and local event teams to enhance campaign promotion
- Oversaw social media calendar and coordinated post scheduling
Education
High School Diploma -
Village Christian School
Sun Valley, CA05-2025
Skills
- Exceptional Customer Service
- Customer Relations
- Verbal & Written Communication
- Sense of Responsibility
- Active Listening
- Attention to Detail
- Conflict Resolution
- Brand Promotion
- Content Development
- Instagram, LinkedIn, X "Twitter," & Facebook
Languages
Armenian
Professional
Farsi
Limited
REFRENCES
Bill Williams
LA Philharmonic Production Administrator
(818) 219-4776
bwilliams@laphil.org
Ming Richie
The Giving Exchange Executive Director
ming@thegivingexchange.net
Timeline
Usher
LA Philharmonic
05.2024 - 08.2025
Social Media Content Creator
The Giving Exchange
03.2023 - 06.2024
High School Diploma -
Village Christian School
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