Sophia Bennett
Friendsville,PA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Parking Attendant
Binghamton Rumble Ponies
Binghamton, New York
03.2024 - Current
- Observed safety protocols at all times while performing job duties.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
- Assisted other staff members with various duties as requested by management.
- Prevented unauthorized access into restricted areas of the facility.
- Collected payments for parking fees from customers.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Assisted customers with finding available spaces in the lot.
Cleaning Crew Member
Binghamton Rumble Ponies
Binghamton, New York
03.2024 - Current
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Maintained janitorial closets in a clean, organized manner.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Stocked restrooms with paper products and soap dispensers.
- Swept and mopped floors in public areas.
- Provided excellent customer service when interacting with customers or colleagues.
- Performed minor maintenance tasks such as changing light bulbs or unclogging drains.
- Emptied trash cans and replaced liners.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Customer Service Cashier
Donuts and Ammo
Montrose, PA
03.2023 - 09.2023
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Verified that all coupons were valid prior to processing them into the system.
- Processed credit card transactions accurately and efficiently.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Ice Cream Server
Flynn’s Stone Castle
Lawton, Pennsylvania
06.2020 - 06.2023
- Cleaned tables, chairs and dining areas after customer use.
- Verified accuracy of order before serving it to customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Greeted customers and provided menu information.
- Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
- Trained new employees on proper food handling techniques and customer service standards.
- Followed proper sanitation guidelines when handling food products.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Checked expiration dates on products to ensure freshness.
- Informed management of low stock items prior to running out completely.
- Assisted in training new staff members on company policies and procedures.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Operated cash register to collect payments from customers.
- Memorized menu items, identifying allergens to streamline service to customers.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Completed end-of-day duties by balancing payments and receipts in cash register.
Education
High School Diploma -
Montrose Area High School
Montrose, PA06-2024
Skills
- Payment Collection
- Graphic Design
- Visual design
- Advertising familiarity
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Visual Communication
- Photo editing
- Digital video
- Public Speaking
- Print design and illustration
- Photography
- Reliable and punctual
Timeline
Parking Attendant
Binghamton Rumble Ponies
03.2024 - Current
Cleaning Crew Member
Binghamton Rumble Ponies
03.2024 - Current
Customer Service Cashier
Donuts and Ammo
03.2023 - 09.2023
Ice Cream Server
Flynn’s Stone Castle
06.2020 - 06.2023
High School Diploma -
Montrose Area High School