Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Barista
Sophia Berenzon

Sophia Berenzon

East Brunswick,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position which will provide challenge, and opportunity for a career advancement. Highly organized and well trained to multi-task in a fast-paced environment. Skilled in conflict resolution with strong customer service focus.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Universal Banker I & MLO

TD Bank
06.2023 - 11.2023
  • Delivers Legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing customers
  • Conducts needs-based conversations and offers financial solutions
  • Opens accounts and related services
  • Responsible for meeting performance metrics, prepares documents and conducts loan closings.

Hotel Front Desk Agent

Chateau Grande Hotel LLC
02.2022 - 06.2023
  • Welcomed each new arrival pleasantly and confirmed reservations and identification
  • Collected room deposits, fees, and payments
  • Collaborated with team members to handle guest requirements from A.M to P.M shifts
  • Resolved service-related problems and documented actions in system
  • Accomplished multiple tasks within established timeframes.

Cashier, E-Commerce Associate

Netcost Market
09.2021 - 01.2022
  • Assisted customers with returns, refunds and resolving transaction issues
  • Answered questions about store policies and addressed customer concerns
  • Operated cash register for cash and credit card transactions with excellent precision levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Cash and payment handlings

Education

Business Administration and Management

Middlesex County College
Edison, New Jersey
03.2024

Skills

  • Cash and Payment Handling
  • Managed Locations Autonomously
  • Data Analytics and Tableau
  • Microsoft Office, Opera POS, Excel
  • Customer Service
  • Bilingual (English-Russian)
  • Prospect Calling
  • Document Preparation
  • Financial and Retirement Advising
  • Consumer Banking
  • Products and Services Knowledge
  • Customer Relationship Management

Certification

  • Mortgage Loan Origination License - Present In NJ

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Universal Banker I & MLO

TD Bank
06.2023 - 11.2023

Hotel Front Desk Agent

Chateau Grande Hotel LLC
02.2022 - 06.2023

Cashier, E-Commerce Associate

Netcost Market
09.2021 - 01.2022

Business Administration and Management

Middlesex County College

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Sophia Berenzon