Summary
Overview
Work History
Education
Skills
Sorority
Timeline
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Sophia Black

Athens,OH

Summary

Highly motivated Service Worker with exceptional social skills, communication abilities, and a strong background in customer service. Demonstrated adaptability, a strong work ethic, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.

Overview

1
1
year of professional experience

Work History

Starbucks Barista

Target
Dublin, United States
07.2021 - 11.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, and utensils daily.
  • Controlled line and crowd with quick, efficient service.

Front End Courtesy Clerk

Kroger
Dublin, United States
02.2021 - 08.2021
  • Assisted customers with large purchases by carrying items to vehicles.
  • Restocked and organized merchandise in front lanes.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

BBA - Finance

Ohio University
Athens, OH
05.2027

Dublin Scioto High School
Dublin, OH
05.2023

Skills

  • Active Listening
  • Self-Motivated
  • Customer Service
  • Menu Memorization
  • Beverage Preparation
  • Safe Food Handling Practices

Sorority

  • Gamma Phi Beta Member 2023-Present

Timeline

Starbucks Barista

Target
07.2021 - 11.2021

Front End Courtesy Clerk

Kroger
02.2021 - 08.2021

BBA - Finance

Ohio University

Dublin Scioto High School

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Sophia Black