Anna Dwyer
Student
Liverpool,NY
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling. Versatile Wegmans employee with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Starbucks
Geneseo, NY
08.2021 - Current
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated coworkers and customers about new products.
- Constantly expanded personal knowledge of coffee styles and varieties.
- In process of training as Student Supervisor.
Cashier, Curbside Shopper
Wegmans
Liverpool, NY
05.2019 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- In process of cross-training in Pizza Department.
Education
Bachelor of Science - Economics, Marketing Minor
SUNY College At Geneseo
Geneseo, NY05.2024
Skills
- Customer Service
- Verbal and Written Communication
- Organization and Planning
- Attention to Detail
- Effective Multitasking
- Active Listening
Timeline
Starbucks Barista
Starbucks
08.2021 - Current
Cashier, Curbside Shopper
Wegmans
05.2019 - Current
Bachelor of Science - Economics, Marketing Minor
SUNY College At Geneseo
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