Sophia Boborci
PARK RIDGE,IL
Summary
Dependable team member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Coldstone Creamy
Rosemont, IL
06.2022 - 08.2023
- Unloaded trucks of incoming merchandise in an organized fashion.
- Assisted customers with orders and inquiries.
- Performed store opening and closing procedures as directed by management team.
- Greeted customers in a friendly manner upon entering the store.
- Monitored expiration dates of food products.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Operated cash register accurately and efficiently.
- Inspected incoming shipments for accuracy and completeness against purchase orders.
- Utilized problem solving skills to resolve customer issues quickly and effectively.
- Verified and recorded cash totals from daily receipts.
- Advised managers on best practices for interviewing techniques and selection criteria.
Education
Bachelor of Science - Biology
Mount Mercy University
Cedar Rapids, IA05-2027
Skills
- Cleaning and sanitation
- Food handling safety
- Restaurant operations oversight
- Dishwashing
- Order Management
- Cash Handling
- Customer Engagement
- Telephone Etiquette
- Initiative-taking
- Customer Service
- Integrity and Honesty
- Time Management
- Taking Orders
- Workplace Efficiency
- Safety awareness
- Problem-Solving
- Flexible Schedule
- Clear Communication
- Cleaning
- Heavy Lifting
- Valid Driver's License
- Resolving Complaints
- Customer Relations
- Basic Math
- Order Taking
- Cake Decoration
- Guest service
- Cash Register Operations
- Problem-solving aptitude
Languages
Italian
Professional
Timeline
Crew Team Member
Coldstone Creamy
06.2022 - 08.2023
Bachelor of Science - Biology
Mount Mercy University
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