Sophia Bower
Monmouth
Summary
Enthusiastic service worker with a proven track record in fast-paced dining environments. Skilled in employee training, cash register operation, and maintaining high service standards. Committed to delivering exceptional customer experiences through effective teamwork and problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team member
Burger King
Redmond
03.2026 - Current
- Provided excellent customer service in fast-paced dining environment.
- Operated cash register and handled customer transactions efficiently.
- Maintained stock levels and organized supplies for smooth operations.
- Collaborated with team members to meet high service standards.
- Followed safety and hygiene protocols during food handling and service.
- Resolved customer inquiries and concerns promptly and professionally.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Took orders, prepared foods and processed payments in full-service establishment.
- Checked order accuracy prior to serving it to the customer.
- Delivered food and drink items quickly to help minimize customer wait times.
Service Champion
Taco Bell
Redmond
07.2025 - 04.2026
- Provided exceptional customer service in fast-paced restaurant environment.
- Answered questions about menu items and made recommendations when requested.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with team members to ensure efficient service delivery.
- Verified that prepared food met quality standards before serving it to customers.
- Prepared and served food items according to safety standards.
- Trained new employees on proper safety procedures related to working in a restaurant environment.
- Cross-trained in different areas of restaurant operations including kitchen prep work and dishwashing.
Education
High School Diploma -
Ridgeview Highschool
Redmond, OR06-2026
Skills
- Customer service
- Cash register operation
- Employee training
- Problem resolution
- Team collaboration
- Food safety
Certification
- Food handlers card, Oregon
Timeline
Team member
Burger King
03.2026 - Current
Service Champion
Taco Bell
07.2025 - 04.2026
High School Diploma -
Ridgeview Highschool