SOPHIA BRAGGS
Mobile
Summary
Positive and upbeat Server Hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Versatile Customer Support Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.
Overview
4
4
years of professional experience
Work History
Customer Support Manager/Front Desk Receptionist
Myhomespot
Pensacola
09.2025 - Current
- Organized and maintained filing systems for easy access to documents.
- Handled incoming mail and packages, ensuring proper distribution.
- Performed data entry tasks into various computer systems accurately and promptly.
- Responded to inquiries promptly, providing accurate information to clients.
- Processed invoices accurately and timely
- Answered all emails and calls
Server
Crabs On The Beach
Gulf Breeze
04.2025 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed tables efficiently during busy shifts to optimize service flow.
- Prepared and served beverages, ensuring quality standards were met.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Sales Associate
Victoria's Secret & PINK
Pensacola
08.2024 - 04.2025
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and brand image.
- Operated point-of-sale systems accurately for customer transactions and returns.
- Participated in promotional events to engage customers and boost store traffic.
- Supported training of new associates on store policies and procedures diligently.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Restaurant Hostess
Wako Japanese
Pensacola
10.2023 - 05.2024
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Restaurant Hostess / Restaurant Server
Fin and Fork
Pensacola
04.2022 - 10.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
Education
Camryn Sophia Braggs
Pensacola, FLSkills
- High-volume dining
- Active Learning
- Guest Relations Management
- POS system operations
- Conflict Resolution
- Dining customer service
- Reservation coordination
- Reading Comprehension
- Greeting guests
- Food Delivery
- Menu Memorization
- Guest Engagement
- Exceptional customer service
- Customer Service
- Payment Processing
- Guest Relations
- Safe Food Handing
- Food safety understanding
- Professional Appearance
- Cash Handling
- Relationship Building
- Quality Control
- Data entry
- Customer service
- Invoice processing
- Notary public
Timeline
Customer Support Manager/Front Desk Receptionist
Myhomespot
09.2025 - Current
Server
Crabs On The Beach
04.2025 - Current
Sales Associate
Victoria's Secret & PINK
08.2024 - 04.2025
Restaurant Hostess
Wako Japanese
10.2023 - 05.2024
Restaurant Hostess / Restaurant Server
Fin and Fork
04.2022 - 10.2023
Camryn Sophia Braggs