Hard-working college graduate with a Bachelor of Science (B.S.) in Sociology. Aiming to leverage academic experience and a proven knowledge of community outreach, social services, and hospitality services. Hoping to fill the role in which your company is searching for. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.
Work History
Front Desk Receptionist
Holiday Inn Express Hotel Suites | 2026 - Current
Managed guest check-ins and check-outs efficiently to enhance customer satisfaction.
Provided information on hotel amenities, local attractions, and services to guests.
Handled phone inquiries and reservations with attention to detail and accuracy.
Assisted in resolving guest complaints promptly to maintain positive experiences.
Monitored lobby area for cleanliness and ensured welcoming atmosphere for guests.
Associate Laboratory Technician
4 Years 3 Months
WuXi AppTec | 05.2022 - Current
Gathered biological samples for laboratory tests.
Collected, labeled and stored lab samples according to laboratory specifications.
Prepared test samples and obtained and recorded test data in accordance with standards.
Completed lab tests and communicated results to supervising staff.
Associate Sample Coordinator
6 Months
WuXi AppTec | 11.2021 - 05.2022
Identified production concerns and worked with supervisors to understand and remedy situations.
Learned new testing methods through continued education and research.
Compared product and materials colors, shapes, textures and grades with predetermined templates.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Delivery Driver
1 Year 1 Month
Peterson Logistics LLC | 05.2020 - 06.2021
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Answered customer questions regarding shipments.
Parent Support Team Intern
7 Months
Greatness Outreach Youth Center | 04.2020 - 11.2020
Assessed clinical documentation to monitor management of health data and care plan coding.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing, entering data and answering phones.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Prioritized and organized tasks to efficiently accomplish service goals.
Restaurant Hostess
1 Year
Bahama Breeze | 11.2018 - 11.2019
Greeted customers and escorted them to their tables.
Assigned seating arrangements based on customer preferences and restaurant policies.
Managed reservations, waitlists, and special requests for large parties.
Ensured that food was served promptly after being prepared by the kitchen staff.
Restocked condiments, silverware, napkins, tablecloths. as needed.
Order Fulfillment Clerk
2 Years 8 Months
University Stores | 12.2015 - 08.2018
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates
Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
Education
Bachelor of Science - Sociology
Kennesaw State University | Kennesaw, GA | 07.2020