Leah Norton
Luttrell,TN
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
East Tennessee Oncology/Hematology
Knoxville , TN
04.1998 - 05.2001
- Responded to customer inquiries via phone, email, and in person.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Front Desk Receptioist/Administrator
Blount Orthopaedic Associates
Knoxville , TN
05.2001 - Current
- My role at Blount Orthopaedic.Check in and check out patient. Enter patient information into computer. Make a schedule template for the physicians.File charts and reports call and verify appointments. Fax Medical records ,balance money at the end of the day.
Education
High School Diploma -
Halls High School
Knoxville, TN05-1995
Skills
- Technical Documentation
- Appointment confirmation
- Cash Handling
- Scheduling appointments
- Customer assistance and interaction
- Listening Skills
- Filing
- Task Delegation
- Problem-solving skills
- Administrative Skills
- Appointment Scheduling
- Staff Management
- New Hire Onboarding
- Multi-Line Phone Systems
- Reporting and documentation
- Schedule Coordination
- Customer Service
- Administrative Support
- Documentation And Reporting
- Data Confidentiality
- Team Collaboration
- Personable and Approachable
- Work Planning and Prioritization
- Scheduling
- Front Office Management
Timeline
Front Desk Receptioist/Administrator
Blount Orthopaedic Associates
05.2001 - Current
Front Desk Receptionist
East Tennessee Oncology/Hematology
04.1998 - 05.2001
High School Diploma -
Halls High School
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