Sophia Cajacob

MedCerts is a leading provider of healthcare and IT certification programs.

• Achieved Executive Status after 1 year and President's Club after 2 years, ranking among the top performers in the organization
• Increased student enrollment conversion rates by 40%, successfully guiding a high volume of inquiries through the enrollment pipeline
• Provided personalized career counseling to students, helping them select the most appropriate certification programs based on their career goals, educational background, and interests in either healthcare or IT fields
• Worked closely with students to ensure they understood program details, course requirements, and post-certification career opportunities, guiding them to make informed decisions
• Led a team of junior counselors, providing training and mentorship to improve overall team performance and student engagement
• Conducted assessments to evaluate students' readiness for certification programs, ensuring high-quality candidates for MedCerts' training programs
• Utilized CRM systems to track student progress and ensure all administrative tasks were completed efficiently and accurately
• MedCerts is a leading provider of healthcare and IT certification programs

Company Overview: Keiser University is a non-profit institution offering career-focused education, primarily in healthcare fields

• Successfully guided students through the admissions and enrollment process for medical programs, achieving an above 60% closing rate
• Improved student start objectives by engaging prospective students early in the enrollment process and offering tailored counseling
• Collaborated with faculty and program directors to recruit qualified candidates for healthcare certifications and degree programs
• Exceeded enrollment goals by developing strong relationships with students and providing clear guidance on the programs and career pathways
• Recognized for consistently meeting or surpassing recruitment targets, including most gross applications in the final quarter of 2019
• Keiser University is a non-profit institution offering career-focused education, primarily in healthcare fields

Company Overview: Managed operations and staff at a leading provider of LASIK eye surgery services

• Led a team of medical professionals, ensuring high standards of patient care and operational efficiency
• Ensured timely payroll submissions and maintained high employee satisfaction
• Worked directly with patients to ensure they understood the procedures, enhancing patient trust and satisfaction
• Managed operations and staff at a leading provider of LASIK eye surgery services

• Oversaw operations and management for two busy weight-loss centers
• Directed a medical team, including physicians and nurses, to provide weight-loss solutions to clients
• Implemented strategies that significantly improved client retention and sales performance
• Managed day-to-day operations, including staff training, client consultations, and budget oversight

• Managed operations for two medical weight-loss offices
• Designed and executed new sales campaigns, pricing models, and compensation structures
• Achieved a 98% close rate on all consultations, surpassing performance goals

• Managed a clinic offering a range of aesthetic services, including laser treatments and skincare
• Directed a team of medical professionals, ensuring excellent client experiences and high-quality service delivery
• Achieved a $2,000 average invoice and consistently maintained a low discount rate

• Managed a laser hair removal center, exceeding sales goals and driving significant revenue growth
• Led the center to achieve its highest-ever monthly revenue of $135,000
• Trained and mentored staff, conducted sales consultations, and led marketing initiatives

Company Overview: Recognized as a top performer in a nationwide matchmaking service

• Achieved a 75% closing rate and exceeded sales goals, generating over $200K in annual revenue
• Recognized as a top performer in a nationwide matchmaking service