Sophia Cantwell
Burlington,VT
Summary
Motivated professional with strong experience in customer service, leadership, and team collaboration. Skilled in problem-solving, multitasking, and maintaining a positive atmosphere in fast-paced environments. Committed to delivering excellent service and supporting team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Applebee's
Saugus, MA
01.2024 - 09.2024
- Provided fast and friendly customer service in a high-volume restaurant, ensuring a positive dining experience.
- Entered orders and processed payments using a POS system, ensuring accuracy and efficiency in a fast-paced environment.
- Collaborated with team members to manage busy shifts, resolve customer concerns, and uphold company standards.
Camp Counselor
Steve and Kate's Camp
Cambridge, MA
06.2024 - 08.2024
- Supported campers in a self-directed environment by encouraging creativity, independence, and engagement in a variety of hands-on activities.
Hostess
Jimmy's Steer House
Saugus, MA
09.2022 - 03.2023
- Distributed menus to guests, led to tables, and gave initial information about service staff or specials.
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
- Took reservations from patrons by phone or online.
Camp Counselor
Kidstock! Creative Theater
Melrose, MA
06.2022 - 08.2022
- Guided campers through theater performances, rehearsals, and creative activities, fostering confidence, teamwork, and a love for the arts.
Education
Bachelor of Science - Neuroscience
University of Vermont
Burlington, VT05-2028
High school diploma -
Melrose High School
Melrose, MA05.2024
Skills
- Customer service and communication skills
- POS: System Proficiency
- Leadership & Supervision
- Problem-Solving
- Team member support
- Adaptability & Multitasking
Certification
- First Aid Certification
- CPR Certification
- Driver's License
Languages
English, Fluent
Timeline
Camp Counselor
Steve and Kate's Camp
06.2024 - 08.2024
Server
Applebee's
01.2024 - 09.2024
Hostess
Jimmy's Steer House
09.2022 - 03.2023
Camp Counselor
Kidstock! Creative Theater
06.2022 - 08.2022
Bachelor of Science - Neuroscience
University of Vermont
High school diploma -
Melrose High School
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