Sophia Casares
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Bear Builder
Build-A-Bear
10.2024 - Current
- Suggested products and upsells to maximize store results and enhance guests experience.
- Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
- Completed tasks on time to meet quality and safety standards.
- Assisted parents and children in making and designing of personalized stuffed animals.
- Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.
Maintenance Laborer
National Park Service
05.2023 - 09.2023
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Worked effectively in fast-paced environments.
Crew Member Cook
Papa John's Pizza
02.2023 - 03.2023
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Communicated with management on food inventory stock to request order placement.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Learned new menu offerings and options easily to assist customers with selecting items.
Cashier
Walmart
09.2022 - 12.2022
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Mt Desert Island High School
Bar Harbor, ME06-2022
Skills
- Guest engagement
- Safety management
- Cash handling
- Customer service
- POS systems
- Cleaning and sanitizing
- Time management
- Team Collaboration
- Heavy Lifting
- Responsible and Dependable
- Client Communication
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Bear Builder
Build-A-Bear
10.2024 - Current
Maintenance Laborer
National Park Service
05.2023 - 09.2023
Crew Member Cook
Papa John's Pizza
02.2023 - 03.2023
Cashier
Walmart
09.2022 - 12.2022
High School Diploma -
Mt Desert Island High School
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