Sophia Casillas
Saint Cloud,Florida
Summary
Hardworking and reliable employee with an extensive background operating cash registers, and stocking merchandise. Responsible for supervising cashiers, ensuring customer service is of the highest standard, and providing guidance and training to cashiers. Works well within team settings.
English: advanced proficiency level.
Spanish: advanced proficiency level.
Portuguese: intermediate proficiency level.
Overview
3
3
years of professional experience
Work History
Head cashier
Home Depot
08.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Party Host
Altitude Trampoline Park
02.2021 - 08.2021
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
Education
Harmony High School
05.2023
Skills
- Communication Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Computer Skills
- Customer Service
- Fast Learner
Timeline
Head cashier
Home Depot
08.2021 - Current
Party Host
Altitude Trampoline Park
02.2021 - 08.2021
Harmony High School
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