Sophia Celis
Miami,FL
Summary
Six years of experience enthusiastically helping customers and teammates in fast paced environments. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, scheduling and problem solving. Highly organized and accurate when entering data and maintaining filing systems.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Receptionist
Blow N Dry Lounge
07.2019 - Current
- Manage daily calendars and schedule appointments for clients
- Manage inventory by restocking supplies and submitting purchase orders
- Process payments and update accounts to reflect balance changes
- Formulate and launch marketing and promotional campaigns to maximize profits
- Bookkeeping, responsible for yearly Profit & Loss statement.
Bartender
Max's Tavern
09.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
True Food Kitchen
06.2022 - 09.2022
- Greeted customers, answered questions, and recommended items to increase profits
- Operated POS terminals to input orders, split bills, and calculate totals
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers to provide excellent service.
- Served food and beverages promptly with focused attention to customer needs.
Server/ Food Prep- Deli Sandwiches
Becker’s Bakery
06.2018 - 07.2019
- Greeted incoming patrons, offered menu advice, and documented order details and special preferences
- Provided excellent customer service to foster satisfaction and loyalty
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Education
Bachelor of Science - Public Relations, Entrepreneurship
University of Oregon
Eugene, OR 10.2019 - 06.2023
High School Diploma -
Bishop Montgomery High School
Torrance, CA 08.2015 - 05.2019
Timeline
Bartender
Max's Tavern
09.2022 - 08.2023
Server
True Food Kitchen
06.2022 - 09.2022
Bachelor of Science - Public Relations, Entrepreneurship
University of Oregon
10.2019 - 06.2023
Receptionist
Blow N Dry Lounge
07.2019 - Current
Server/ Food Prep- Deli Sandwiches
Becker’s Bakery
06.2018 - 07.2019
High School Diploma -
Bishop Montgomery High School
08.2015 - 05.2019
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Content Creation
- Detailed Oriented
- Self-Motivated
- Fast Learner
- Leadership Experience
- Dependable and Reliable
- Multitasking and Organization
- Food Handler Certification
- Safe Serving Knowledge
- Alcohol Ordering
- Health Code Compliance
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