Leticia Escobar
Summary
Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in a healthy work environment. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
6
years of professional experience
Work History
Receptionist
State Farm
05.2024 - Current
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies.
Administrative Assistant
D&F Produce LLC
06.2023 - 01.2024
- Organized files, inserted tickets and invoices into Quickbooks, did weekly payroll, worked with Microsoft and Excel to create signs and to keep organized tables, used Canva to create business related projects, communicated with employees and customers with any questions they had
- Maintained office area and lobby clean and presentable.
Crew Member
McDonald's
11.2022 - 06.2023
- Greeted and took customers orders and answered customers requests
- Worked with team members to have a coordinated shift
- Cleaned and sanitized areas when needed to be done.
Intern
Creative Beginnings Learning Center
02.2022 - 07.2022
- Encourage children's social, emotional, cognitive, language, and physical development skills through positive interactions
- Assist teachers in implementing a curriculum based on Social/Emotional Skills and Literacy
- Assist with the basic needs of children.
Office Assistant
Snowball Mushrooms & Produce Inc.
03.2019 - 03.2020
- Organized files, assisted with payroll, calculated sums of products on tickets, and helped maintain the office area cleaned and organized.
Education
Associate's degree in Business -
Delaware Technical Community College
Wilmington, DE12.2024
High school diploma -
Conrad Schools Of Science
Wilmington, DE06.2022
Skills
- Microsoft Office
- Payroll
- Customer service
- Communication skills
- Canva
- Office experience
- Content creation
- QuickBooks
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Assessments
- Verbal communication, 09/01/22, Proficient
- Written communication, 09/01/22, Proficient
- Typing, 09/01/22, Proficient
- Social media, 03/01/24, Proficient
- Retail customer service, 04/01/24, Proficient
Awards
- AP Scholar, 06/01/22
- SEED Scholarship, 08/01/23
Languages
Spanish
Native or Bilingual
Interests
Floral Decoration
Party Decorating
Social Media
Timeline
Receptionist
State Farm
05.2024 - Current
Administrative Assistant
D&F Produce LLC
06.2023 - 01.2024
Crew Member
McDonald's
11.2022 - 06.2023
Intern
Creative Beginnings Learning Center
02.2022 - 07.2022
Office Assistant
Snowball Mushrooms & Produce Inc.
03.2019 - 03.2020
High school diploma -
Conrad Schools Of Science
Associate's degree in Business -
Delaware Technical Community College
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