Sophia Christ
Toledo
Summary
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Darden Restaurant Group
Toledo
06.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Assisted with food preparation and ensured cleanliness of workstations.
- Collaborated with team members to deliver timely meal service.
- Maintained knowledge of menu items and daily specials for customer inquiries.
- Handled cash transactions and processed payments accurately.
- Supported training of new team members on operational procedures.
- Cleaned and organized dining area to ensure a welcoming atmosphere.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of daily customers.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Conducted daily inventory checks to ensure adequate product was available.
ZooTeen
Toledo Zoo & Aquarium
Toledo
04.2018 - 04.2020
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Sylvania Southview Highschool
Sylvania, OHSkills
- Team collaboration
- Inventory management
- Time management
- Effective communication
- Problem solving
- Adaptability
- Cleaning and sanitizing
- Cash handling expertise
- Cross-training
- Supply restocking
- Production leadership
- Table service
- Proper equipment operation
- Verbal and written communication
- Food safety
- Email and phone orders
- Operational standards
- Task prioritization
- POS operation
- Strong work ethic
- Positive and professional
Certification
- Longhorn Certified Trainer
Accomplishments
- National Honor Society Scholar
- Graduated Magna Cum Laude
- Excellent Work Behavior documentation
Affiliations
- Student Leadership
References
References available upon request.
Timeline
Restaurant Team Member
Darden Restaurant Group
06.2023 - Current
ZooTeen
Toledo Zoo & Aquarium
04.2018 - 04.2020
Sylvania Southview Highschool