Sophia Cilione
Thompson Ridge,NY
Summary
Adaptable professional with extensive experience in providing detailed medical documentation in a day-to-day clinical environment. Known for exceptional time management and organization. Effectively supports physicians with accurate documentation to improve workflow, as well as, working well with clinical staff to enhance patient care. Committed to maintain professionalism and a positive outlook.
Overview
9
9
years of professional experience
Work History
Medical Scribe
Crystal Run Healthcare
06.2019 - Current
- Documented patient encounters and medical histories in real-time during clinical visits to improve clinical workflow. Ability to multitask well and document accurate and prompt patient information while working between multiple physicians (~50-80+ patient charts per day).
- Reduced physician burden or clinical stress by providing accurate and timely documentation, minimizing provider time spent charting. Improving physician workload and overall clinic workflow and patient care.
- Documented complete information about patient history, examinations, treatment plans, review and document imaging reports including X-ray, EMG, MRI, CT, pathology or lab results, and other necessary details directly into charts.
- Utilized specific provider- based templates and macros to streamline documentation processes.
- Ability to identify and document complex medical terminology in correlation with how certain medical devices (e.g. braces, splints, casting materials, injections, etc) are used when treating patients based on specific diagnoses.
- Communicates well and effectively with staff and patients to obtain additional chart information.
- Collaborates well with billing staff to ensure timely completion of all necessary documentation, facilitating proper billing of procedures, as well as, creating a proper chart addendums.
- Received positive feedback from supervisors for attention to detail and commitment to accuracy, demonstrating dedication to providing high-quality scribe support.
- Utilized electronic health record (EHR) systems, such as Citrix and current use of EPIC , to input and manage patient information efficiently.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Retail Sales Associate
Kid's Atelier
06.2017 - 08.2018
- Greeted and engaged in friendly conversation with customers on sales floor, while offering assistance to improve their shopping experience
- Managed cash register and processed transactions efficiently and accurately, as well as, able to locate and check for inventory of specific items.
- Implemented visual merchandising strategies to attract customers and drive sales. Collaborated with manager to create new displays, dressing mannequins in new apparel to engage customer interest.
- Managed cash register and processed transactions efficiently and accurately.
- Implemented visual merchandising strategies to attract customers and drive sales growth. Assisted the manager while in store or through video-calls to create new displays. Often dressed mannequins in new apparel and unique outfits to attract customer attention and promote sales.
- Trained new staff on sales techniques and store policies to improve team performance.
- Volunteered for additional shifts during holiday seasons and busy periods to support staffing needs.
Education
Bachelor of Science - Biology
SUNY College At Oswego
Oswego, NY05-2018
Skills
- Professionalism and ethics while holding strong communication and active listening skills through clinical support and team collaboration Maintains interpersonal relationships and positivity in workspace
- Well organized and detailed in medical transcribing of documenting data entry, patient history and examination procedures and treatments
- Adaptability and flexible in fast-paced environments with good time management
- Self motivated with a continuous learning mindset
Timeline
Medical Scribe
Crystal Run Healthcare
06.2019 - Current
Retail Sales Associate
Kid's Atelier
06.2017 - 08.2018
Bachelor of Science - Biology
SUNY College At Oswego