Sophia Colon-Gaetan
Holiday Inn Express Hotel
Rowlett,Tx
1
Language
4
years of professional experience
Reliable and motivated team player with strong communication, organizational, and multitasking skills. Able to manage multiple tasks, prioritize responsibilities, and work effectively in a fast-paced environment. Known for being dependable, informative, and supportive while maintaining professionalism and attention to detail. Quick to learn, adaptable, and committed to contributing to team success.
Work History
Front Desk Receptionist
9 Months- My role as the front desk receptionist is to welcomes guests, checks them in and out, and make sure they have everything they need during their stay. They answer questions, handle reservations, and help resolve any issues that come up. They also communicate with other hotel staff to keep things running smoothly and make sure guests have a positive experience.
Shift Leader
1 Year 10 Months- Handled cash and card payments while making sure transactions were accurate.
- Took and prepared orders, double-checking everything was correct before giving them to customers.
- Helped customers with any questions or concerns and made sure they left satisfied.
- Worked with coworkers to keep things organized and running smoothly, especially during busy times
Customer Service
1 Year 10 Months- Provided friendly customer service and helped customers with their orders and questions.
- Prepared and handled food while making sure it was fresh, clean, and met company standards.
- Handled cash and card payments carefully and made sure transactions were accurate.
- Worked with the team to keep the restaurant clean, organized, and running smoothly.
Education
Medical Assistant Certificate Program
National Registered Certified Medical Assistant (NRCMA)
BLS for Healthcare Providers (CPR and AED) Certification
No Degree - Certified Nail Technician
Skills
Charting
Vital Signs
Wound Care
Direct Patient Care
Various Lab Tests
Medical Terminology
Autoclave
Sterilization
Assist Physician with Exams
Prescription Refills
Answering Multi-Line Phones
Specimen Collection & Analysis
Minor Office Surgical Procedures
Patient/Family Communications
Skilled use of an AED and EKG
Knowledge of OSHA and HIPAA
Injections
(SQ
IM
ID
Gluteal)
Capillary Sticks
Taking Chief Complaints
Medical Histories
Phlebotomy
Venipuncture
(Vacutainer
Syringe
Butterfly)
EHR
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel
09.2025 - 06.2026Read More
Shift Leader
Dunkin' Donuts
11.2023 - 09.2025Read More
Customer Service
Golden Chick
11.2022 - 09.2024Read More
American Heart Association
BLS for Healthcare Providers (CPR and AED) Certification
Read More
National Association of Healthcare Professionals
National Registered Certified Medical Assistant (NRCMA)
Read More
The College of Health Care Professions
Medical Assistant Certificate Program
Read More
Boss Nail Academy
No Degree from Certified Nail Technician
Read More